Executive Assistant / Office Manager

Extraordinary People, Exceptional Care

At Orchard Care Homes, we’re looking for an experienced and forward‑thinking Executive Assistant / Office Manager to support our CEO and Senior Leadership Team, while also ensuring the smooth day‑to‑day running of our Support Centre.

This is a varied and influential role, ideal for someone who thrives in a fast‑paced environment, enjoys being at the heart of the business, and takes pride in making things run seamlessly behind the scenes. You’ll bring a proactive, solutions‑focused mindset, anticipating needs and continuously improving how we operate.

You’ll balance high-level executive support with office and people-focused responsibilities, acting as a trusted partner to senior leaders and a welcoming, reliable point of contact across the organisation.

This is a full‑time role, Monday- Friday with 4 days office based and 1 day working from home.

Key Responsibilities

Executive Support

• Provide high-level administrative and organisational support to the CEO and Senior Leadership Team
• Prepare, coordinate and circulate monthly Board packs and attend Board meetings
• Prepare presentations, reports, agendas and meeting materials
• Take minutes, track actions and follow up with stakeholders
• Proactively manage complex diaries and schedules
• Coordinate meetings, travel, accommodation and itineraries for senior leaders
• Support SLT projects, tracking progress and deadlines
• Maintain the annual leave tracker for the Group Executive team
• Support complaints management, including logging, follow-up and reporting
  
  

Office & Facilities Management

• Ensure the office is welcoming, safe, well-organised and running smoothly
• Act as the first point of contact for visitors and office-related queries
• Manage relationships with suppliers, cleaners and contractors
• Maintain office supplies, equipment and meeting room bookings
• Coordinate office moves, desk allocations and workspace improvements
  
  

People & Culture Support

• Support engagement and culture initiatives, including social events
• Organise company-wide events such as conferences, leadership meetings and the annual staff party
• Provide recruitment administration support, including interview scheduling and candidate communication
• Support internal communication relating to the office and leadership team
  
  

Essential Experience

• Proven experience in an EA, Office Manager or similar support role within a fast-paced environment
• Exceptional organisational and planning skills with the ability to manage competing priorities
• A proactive, solutions-focused mindset and a genuine “can-do” attitude
• Confident communicator with strong interpersonal skills at all levels
• Discreet and professional when handling confidential information
• Strong Microsoft Office skills (Word, Excel, PowerPoint)
• Self-motivated and comfortable working with a high degree of autonomy.
  
  

Additional Information

• UK travel may be required from time to time
  
  

Benefits

• Career development from day one, with clear progression pathways
• Hundreds of colleague discounts every month across shopping, holidays, dining, tech, and more
• Excellent employee recognition schemes such as ‘Making a Difference” award and Long Service Awards
• Free emotional, practical, and financial support that’s fully confidential, through an Employee Assistance Programme helpline and wellbeing app that’s available 24/7, all year round
• Company-supported pension scheme to invest in your future
• Fully funded DBS check
  
  

Orchard Care Homes

Orchard Care Homes has a network of 23 care homes and has been providing care for older people for over 15 years. We are committed to being at the heart of the local community and delivering the same level of care that we would all wish for our loved ones. We are proud to share with you that all 23 care homes have been rated Good by CQC.