Executive Assistant

WHO ARE WE?

Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand!

Merging science and innovation, with luxury beauty and style; ghd pioneers new technologies and beautiful designs to create the most technically advanced hair tools in the world. Developed by leading scientists in the dedicated ghd R&D laboratories in Cambridge, ghd tools deliver safer hair heat styling and have become an essential part of the daily lives of professional hair stylists and consumers globally.

Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!

ABOUT THIS ROLE

We are seeking a highly organised, proactive, and adaptable Personal Assistant to support our executive team. The ideal candidate will have exceptional communication skills, thorough attention to detail, and the ability to manage multiple priorities in a fast-paced environment. This role requires a high level of organisation, professionalism, and discretion, and will assist 3-4 directors within ghd’s management committee.

LOCATION

This role will be based in our Cambridge office (CB21) and we offer a hybrid working pattern of 3 days in the office and 2 days WFH.

JOB ROLE AND RESPONSIBILITIES

Key Responsibilities

Administrative Support

• Manage executive diaries with conflicting priorities, including scheduling meetings, prioritising meetings & room bookings
• Creating and owning meeting agendas, and required presentations
• Management of both internal and external meetings
• Providing admin support to key reporting lines within the function

Meeting Support

• Managing meeting itineraries & attendees
• Taking minutes where required & following up on actions
• Providing facilitation support – refreshments etc. as required
• Supporting external guests on behalf of the Director
• Coordinating team activities & fun!

Invoice Management

• Raise & process invoices accordingly
• Seek the required approvals per ghd’s delegation of authority matrix

Travel & Expenses

• Organisation of travel arrangements on behalf of the director
• Booking necessary travel; hire car/ train/ flights where needed & accommodation
• Gaining necessary Visas as required for travel
• Expenses management on behalf of the director

Communication

• Serve as the primary point of contact between executives and internal/external stakeholders.
• Facilitate communication and ensure timely responses to approvals and requests.
• Draft and proofread emails and other communications.

Required Skills AND Experience

Experience:

• Experience in a fast-paced administrative role is a must
• Prior experience of personal/ executive assistant is desirable

Skills:

• Excellent organizational and time-management abilities.
• Excellent ability to prioritise conflicting priorities
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Ability to work independently and as part of a team.
• High level of discretion and confidentiality.
• Strong problem-solving skills and attention to detail.

Attributes

• Professionalism: Maintains a high level of professionalism and demonstrates ethical behaviour in all actions.
• Positive Attitude: being available & willing to support in any request, with a strong office presence and having a positive attitude.
• Adaptability: Thrives in a dynamic, fast-paced environment and adjusts to changing priorities.
• Proactivity: Takes initiative and anticipates the needs of the executives, being a go to person.
• Interpersonal Skills: Builds strong relationships and trust with stakeholders at all levels.

VALUES

At ghd we are proudly committed to our Company Values and aim to attract and retain employees who live our Values.

• Collaborative – We work together to create the extraordinary.
• Creative – We foster creativity & excellence to create value for our brands and business.
• Courageous - We are agile, entrepreneurial & we own our future
• Connected - We stay connected and ensure we are always consumer first.
• Committed - We are responsible for our impact on other & the planet.