Engineering Manager (Health Alliance)

TrustedHousesitters is a global pet care travel exchange; a double sided digital marketplace of owners and sitters that’s growing rapidly through our unique combination of product, proposition, marketing and community building.

At our marketplace we facilitate the perfect match between pet owners who want to leave their pets in safe hands and pet sitters looking to enjoy the companionship of pets whilst they travel. We enjoy exceptional customer retention rates driven by the fact that our owners and sitters realise the amazing value and incredible experiences we can facilitate.

We're fully in scale-up mode and have grown to be the only global platform of its kind. In the last few years, we’ve consistently achieved high year-on-year growth. Thanks to strong tailwinds in the pet and travel industry in the post-Covid world, 2022 has been our strongest year so far. The USA has become our biggest market, followed by the UK and Australia.

We've just recently been named as one of the Escape the City's top organisations to work for 2023!

Our team has a collaborative and supportive culture. We’re passionate about pets, people and travel; continuously searching for the win, win, win that makes everyone’s lives easier, travel kinder on the pet and enables a more sustainable travel footprint.

We've recently made the transition to a remote-first business, however we've retained a HQ in central Brighton which is available for collaborative working and in-person meet-ups.

About The Role

We’re looking for a customer oriented Engineering Manager to guide and further develop our engineers across our cross functional product squads within our Health alliance. You will be responsible for the technical design and delivery of exceptional products (across App and Web platforms) that activate and retain customers within our marketplace, as well as the wellbeing and development of your reports. You will thrive in a remote first environment, but appreciate the benefits of in person time as needed to foster creativity and build relationships.

Responsibilities

• You’ll be responsible for all people management of multiple squads and engineers (4-8 direct reports)
• Responsible for all hiring & team development within your area to support our growth, at various seniority levels (juniors, seniors, qa), and then coaching and developing them to deliver on the roadmap
• Working closely with your counterparts in Product, Design, Data and the wider Engineering team to build high-performing cross-functional teams so that they deliver impact on our company mission in the most effective way possible
• You’ll be responsible for all technical leadership within your areas of ownership; this means actively seeking out opportunities to improve or optimise processes, participating in design sessions, reviewing technical proposals and developing the technical roadmap
• Maximising impact: Collaborate closely with your partners in product and design to define and own the execution of the most impactful initiatives
• High-performing teams: build driven and high-performing teams by focusing on the development of our engineers
• Architecture: Work closely with your team to provide feedback on architecture and approach. Enable your team to deliver scalable, maintainable, and secure products
• Engineering culture: Build and influence a culture of ownership, autonomy, and inclusivity, not just within your team but the whole department
• Technical excellence: Leverage your technical skills to build engineering excellence within your team that promotes and implements engineering best practices
  
  
  

Requirements

• 3+ years of management experience
• You've previously held a senior-level role as an engineer using (one or more of) Python/Django/Typescript/React/React Native in an AWS environment
• Demonstrated experience in building and designing scalable and reliable systems
• Practice servant leadership
• Experience in a product company/B2C business
• Understanding and enthusiasm for agile working
• Must be able to travel to London/Brighton for workshops and company offsites (generally a couple of times per quarter)
• We are a remote-first business but understand the benefits of in person time for workshops and ideation sessions; therefore being in a commutable distance to London would be advantageous
  
  
  

Important note: It is rare that candidates will have experience of everything in the job description, so please do not be put off from applying if you do not meet every aspect of the criteria listed!

Benefits

In addition to a competitive salary and bonus, we offer a range of benefits, including:

Fully remote work

Discretionary 10% annual bonus scheme

Generous equity options

25 days holiday annually plus bank holidays and Christmas to New Year closure

Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters

Premium TrustedHousesitters pet owner and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you

X5 premium memberships for your friends and family each year

Our team have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs

£200 annually towards home office equipment

Access to Spaces (co-working) Locations across the globe

Monthly working from home stipend

Macbook

Find a rescue pet to join your family and we’ll cover the adoption fees, as well as paternity to help any pet settle into their new home.

We host a quarterly all-expenses paid meet-up and will fund team events (remote or in person) throughout the year

We can cover costs of personal development resources, and have a regular time set aside for personal development

Bupa Health Insurance and Dental Insurance plan

SimplyHealth Healthcare Cash plan

Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve

Weekly virtual yoga sessions

Brighton Bikeshare

Recruitment Referral Bonus

If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you!

In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc).

At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we’re committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.