Employee Relations Advisor

PHOENIX group - Integrated Healthcare Provider


Date: 3 weeks ago
City: Runcorn
Contract type: Full time

About the Company



Are you passionate about people and ready to make a real impact in a fast-paced, high-volume environment? We’re looking for an experienced Employee Relations Advisor to join our HR team on an interim basis and help shape a positive, supportive workplace culture.



About the Role



As one of our ER Advisors, you’ll be the go-to expert for all things employee relations—guiding and coaching managers through a wide range of cases, from conduct and capability to more complex organisational change. You’ll play a key role in ensuring fair, timely, and risk-aware outcomes that align with both employment law and our internal policies. This is a hands-on, high-impact role where no two days are the same. If you thrive in a dynamic environment and love empowering others, we want to hear from you.



Responsibilities



  • Acting as the first point of contact for ER matters across the business
  • Coaching and supporting managers to confidently handle ER cases
  • Tracking ER cases and identifying trends to drive continuous improvement
  • Supporting projects such as TUPE, restructures, and policy development
  • Enhancing ER capability across the organisation through tools and training



Qualifications



  • Proven experience in an ER advisory role (ideally in retail, distribution, or similar)
  • Strong knowledge of UK employment law
  • CIPD Level 5 (or equivalent)
  • Confident communicator with excellent coaching and interpersonal skills
  • Organised, resilient, and able to manage sensitive matters with discretion



Required Skills



  • Proven experience in an ER advisory role (ideally in retail, distribution, or similar)
  • Strong knowledge of UK employment law
  • CIPD Level 5 (or equivalent)
  • Confident communicator with excellent coaching and interpersonal skills
  • Organised, resilient, and able to manage sensitive matters with discretion



Preferred Skills



  • Experience with TUPE, redundancy, and organisational change
  • Ability to analyse ER data and generate insights
  • Familiarity with HRIS and ER tools



Pay range and compensation package



Up to £35,000 (Pro Rata)



22 days annual leave + 8 bank holidays (Pro Rata)



Market leading employee discount programme across hundreds of retailers and services



Access to MediCash, allowing you to reclaim money on a wide range of medical services



Cutting-edge finance management app to control your salary as you see fit



Life assurance



Equal Opportunity Statement



We are committed to diversity and inclusivity.


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