EMEA Global Workforce Screening Business Technology Associate

Job Description

At JPMorgan Chase & Co., we offer you the opportunity to be part of a leading global financial services firm, where you can make a significant impact through technology. As a Regional Business Technology Associate, you will play a crucial role in supporting our Global Security function, ensuring a safe and secure working environment for our employees and clients worldwide.

As an EMEA Global Workforce Screening Business Technology Associate in the Global Security team, you will be instrumental in managing and enhancing our screening processes through technology. You will work collaboratively with global teams, applying your expertise to improve operational efficiency and effectiveness. This role offers a unique opportunity to contribute to the firm's mission of safeguarding its employees and assets.

Job Responsibilities

• Serve as the subject matter expert on technologies for the team, supporting all technological aspects.
• Manage application issues with SHIELD, troubleshoot, and liaise with technology teams to find solutions.
• Understand the screening operational process and apply technology solutions to enhance efficiency and effectiveness.
• Organize and conduct system and application testing, including screening vendor applications.
• Oversee the development, maintenance, change, and recertification of automation tools, ensuring they are up-to-date and meet operational needs.
• Represent the EMEA GWS team in various working groups discussing technology and automation initiatives.
• Interact with stakeholders and develop relationships with partners such as Human Resources, Compliance, and other internal stakeholders; foster close working relationships with GWS regional teams.
• Provide training to your team on various technologies, ensuring team members are equipped with the necessary skills to utilize technology effectively.
• Manage and adjudicate screening cases to support EMEA GWS analysts with their caseloads.
• Report to the EMEA GWS Operations Manager in Bournemouth.
  
  

Required Qualifications, Capabilities, And Skills

• Experience in product development and AGILE methodologies, with proficiency in Alteryx, Tableau, and AI models in a business role interfacing with technology teams.
• Strong analytical and problem-solving skills.
• Highly organized and methodical approach to work.
  
  

Preferred Qualifications, Capabilities, And Skills

• Ability to develop and maintain strong relationships with stakeholders.
• Experience in training and development of team members in technology applications.
• Familiarity with global security and workforce screening processes.
  
  

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Global Security (GS) team protects the firm’s people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.