Early Help Administrator

The Administrators role is within our Early Help Service, this includes supporting the Family Work team, the Early Help MACH team and the Education, Employment and Training Team which are all part of the Early Help Service.

The role involves providing a wide range of technical and administrative support across the service, including call handling and data entry. This role of administrator is critical to all aspects of the work including our allocations processes and the Early Help MACH functions.

The role will include responsibility for accurate inputting and updating to a high quality and in a timely manner the information on relevant Council ICT systems including case management systems.

In Middlesbrough, we live our values and are looking for people who share our vision of children, young people and relationships at the centre of everything we do, offering the right service at the right time and achieve the best outcomes for children, young people and families.

Staff are at the heart of all we do, we want to support you to be excellent and we will do this by providing a vast range of training and professional opportunities, overseen by our Centre for Practice Excellence.

To give you the best start in your new role with us, you will have an induction programme giving you the time to really get to know us, our processes, systems and services. We can work flexibly from home and visit offices to work alongside peers in our blended approach to working.

This vacancy is fixed term until 16.02.2026.

For further information please contact Sasha-Kiara Spooner, Early Help Development Manager on or 07938604612.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.

All potential applicants are encouraged to scroll through and read the complete job description before applying.

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