Dispatch Technician (M/F/D)

The Opportunity

Avantor is looking for a science-curious and detail-oriented Dispatch Technician to join our team based in Cambridge. In this role, you’ll work within the laboratory environment, managing inventory and coordinating the shipping of research materials for the BioPharma Development Department, both locally and internationally. You will act as the primary point of contact and subject matter expert about sample coordination, shipping preparation, and delivery.

This role will be a full-time permanent position based in the brand-new facility at the customer site - The Discovery Centre, Bio-Medical Campus in Cambridge. Next to an attractive salary, we offer multiple benefits such as bonus, pension scheme, private medical and dental care, and additional day off for your birthday.

Working hours: Monday to Friday, core hours

The Team

You’ll join a large BioPharma Development group, however you’ll be working independently. You’ll belong to our business department Lab and Production Services, which supports big pharmaceutical companies and laboratories all over the world, in Research and Development within the Life Sciences industry.

What We’re Looking For

• Familiarity with shipping regulations (e.g., IATA/ADR/IMDG) and transport safety standards for hazardous goods, along with general knowledge of dispatching materials
• Working knowledge of RMS (Sample Management System) is advantageous
• Previous experience in scientific stores or a life science laboratory environment, with practical knowledge of aseptic techniques, pipetting, and sample aliquoting is preferable
• Proficiency in data analysis, reporting, and using IT systems to maintain accurate records and track shipments
• Strong attention to detail and the ability to manage multiple tasks in a fast-paced, dynamic environment
• Excellent communication skills, with the ability to effectively address complex queries and work collaboratively with internal and external stakeholders
  
  

How You Will Thrive And Create An Impact

• Prepare and pack for shipment Research & Development samples (biological, chemical, dangerous goods) globally, ensuring compliance with all relevant legislation and transport regulations (air/road/sea)
• Act as the primary contact for inventory management, aliquoting, and dispatch of research samples to both local and international locations
• Ensure compliance with relevant regulations (e.g., GLP, GxP, IATA/ADR/IMDG) when preparing and shipping biological, chemical, and hazardous materials
• Maintain and update the in-house RMS database, ensuring accurate data capture and record-keeping
• Resolve or escalate complex shipping queries, liaising with internal teams, external partners, and regulatory bodies as needed
• Monitor and ensure the proper handling, storage, and timely shipment of materials, including temperature-sensitive and hazardous goods
  
  

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.