Director of Product EMEA

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Director of Product EMEA do at Fiserv?

The Director of Product EMEA oversees the development and implementation of a comprehensive issuing product strategy, collaborating with cross-functional teams, external vendors and our clients to stay ahead of emerging threats. This role will lead the end to end product development lifecycle for Vision Next and First Vision solutions, working closely with various teams to design and deliver effective product solutions.

A key role leading a portfolio of modernizing capabilities building new and enhancing existing solutions to benefit our customers and the evolving market in which they operate.

Our platform capabilities include financial payment and processing solutions serving an extensive customer landscape of thousands of financial institutions and millions of businesses worldwide.

What you will do:

• A product led and customer focused individual who enjoys problem solving and working collaboratively cross functionally to deliver best in class solutions for our clients.
• You will have the ability to be both strategic and operational, responsible for setting and evangelizing our product vision and you will play an instrumental part of a team that will help mobilise against that vision.
• Acts as primary liaison partnering with cross functional teams and external vendors (Sales, Client Relations, Operations, Finance, Legal as well as Technology, Engineering, Architecture, Testing, Release, PMO etc ) and is also the primary communicator and link between stakeholders and teams, making sure there’s buy-in from stakeholders on all major decisions and strategy and clear instructions and deliverables for our engineering teams.
• Hands on Agile framework development experience, SDLC, sprint management, customer stories/journeys, epics, wireframes, demos etc
• A product subject matter expert for region and issuing product at Fiserv, driving scale and adoption of the product internationally, clearly communicates vision and goals of the product
• Proactively identifies gaps in the current product offering and leads the effort to develop solutions that drive business and customer value
• Passionate about payment industry , trends, standards and competitive offerings in the payments arena. Identifies opportunities for new value-added and differentiated features including cloud native, AI and other leading edge technologies
• Commercially focused, leading client facing discussions, providing feedback, industry and market trends , learns from our customers , evaluates and applies in defining product

What you will need to have:

• Experience in driving product strategy and go to market that enable excellent user experiences, for payment / financial systems
• Stays abreast of industry trends, emerging threats, and technological advancements to continually enhance fraud prevention measures
• A domain expert & strong customer centric and commercial mindset with at least 15+ years experience in a product leadership role in Payments and e-commerce domain
• Familiarity with relevant regulations and compliance standards in the payments industry

What would be great to have:

• Additional European languages a plus

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.