Dir, P3, Soft Prod Mgmt & RE III : Job Level - Director

We're seeking someone to join our Skyfall MKS team as an engineer in RPE to help with the design, build and deployment of the next generation of containerised trading infrastructure.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Software Production Manager III position at Director level.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

RPE Plant Management group ( PLM ) is looking for a System Reliability Engineer to drive the Reliability engineering, Operational support, and customer consultation services for several key products.

Reporting to the PLM SRE management, this role requires growing SRE capabilities to deliver reliable systems, without wasteful operational effort, and understanding RPE products front to back to maximize user productivity across the Firm.

This is a combined prod-side operational role and development role, providing a blend of support and engineering to a variety of systems that sit within the PLM arena. This will allow the systems and platforms to scale, to be more supportable, more reliable, and have an increased feature set.

The systems being engineered and core skillsets are detailed below.

Key Expectations From This Role Are

• Helping to create and manage the departments multi-tenant Kubernetes platform so that applications across the firm’s technology space can be successfully onboarded and managed
• Engineering the firm’s data science platform so that it follow industry wide SRE guidelines, that allows for the continued growth and stability of the platform, as well as helping to add new features and onboard services. This involves a blend of creating and configuring components, looking for solutions to known faults, scripting and code changes to allow for integration of products.
• Problem solving and development changes to the firms ready for business ( RFB ) system to reduce downtime and increase the granularity and definition of system checks for all applications
• Working with the clients of PLM to understand what their requirements are, developing solutions to those problems and adding input to conversations on making the required improvements that the stakeholders want
• Building and maintaining knowledge of front to back of Morgan Stanley Plant Management’s support applications and environment
• Maximizing the availability and performance of supported systems through optimized and automated plant management, ongoing problem management, and architecture reviews with dev-side peers
• Reduction of the cost of support (hours of effort) through the elimination of operational issues, optimization and automation of tasks, development of operational tools and driving client self-service to minimize constraints.
• Identification and prioritization of technical debt that is impacting client (i.e. other members of Morgan Stanley Technology) productivity, system reliability or the efficiency of the wider support team.
• Collaboration with other SREs in Resilience Engineering and Plant Controls to share solutions.
• Complex troubleshooting of front-to-back issues
• Maximize Ops team product knowledge and support capabilities to minimize the escalation rate to the department’s feature engineers/developers.
• Consulting with clients (the Firms Technology community) to maximize productivity, including troubleshooting their issues with using Plant Management's solutions.
• Experimentation with new tools and techniques
• Being operationally responsive, including sharing on-call rotation with the rest of the global team (with a time-off in lieu system) as an escalation point of contact.
  
  

Business Knowledge

Good knowledge of the sales and trading business and the product types is highly beneficial.

Skills Required

• Strong Linux troubleshooting skills
• Hands-on development experience in Python or other programming languages.
• Ability to write technical documentation.
• Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD).
• Strong communication and collaboration skills to work effectively in a team environment.
  
  

Skills Desired

• Experience with monitoring and observability tools like Prometheus, Grafana, or ELK Stack.
• Kubernetes
• Data science technologies
• Databases
• Working with service level indicators/objectives (SLIs, SLOs) and Error Budgets
• Experience supporting or integrating Java/Python products.
• Experience designing a product’s plant operation and support model.
• Experience with using version control (Bitbucket, Github), Issue tracking (Jira), continuous Integration (Jenkins, Azure DevOps, Github Actions), automated testing, or deployment automation.
• Familiarity with Angular UI development for self-service forms
  
  

What You Can Expect From Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

We're committed to bringing passion and customer focus to the business.

Certified Persons Regulatory Requirements

If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement

Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.