Despatch Administrator
Crown Holdings, Inc.
Date: 2 weeks ago
City: Shipley
Contract type: Full time
About CMbE
CarnaudMetalbox Engineering (CMbE) designs, develops, and manufactures high-performance metal forming and finishing machinery for the production of beverage, food, and aerosol cans. With our commitment to innovation and precision engineering, it is an exciting time to join our business. CMbE offers you the opportunity to grow and develop your skills in an expanding industry.
About This Opportunity
We have a new vacancy for a Despatch Administrator based at our Shipley site.
Your mission in CMbE
Reporting to the Team Leader, the successful candidate will be responsible for preparing export documentation, liaising with freight companies to arrange collections, dates and methods, and preparing waybills. The ideal candidate will use the in house system to handle customer queries and investigate complaints in a timely manner. The successful candidate will use the company ERP/PLM system to generate shipping documents and update customers on the shipping of their orders. Additionally, the candidate will use the imports system to log relevant data and provide import clearance instructions to customers and carriers.
About You
The successful candidate will be able to demonstrate good communication and administration skills to communicate with the Despatch team, wider departments, couriers and external customers. The candidate should be able to use their problem solving skills to resolve customer queries, missing parts and packages stuck in customs. The successful candidate must have a minimum of 2 years in administrative duties and responsibilites, similar experience in a Manufacturing Despatch environment is desirable but not essential. Knowledge of import/export processes, including customs formalities, as well as an understanding of incoterms would be advantageous.
What CMbE Offers You
Working Together
Accessibility, Equity, Diversity, and Inclusion are key features of Crown’s culture of Working Together. We aim to value and respect each individual and foster an environment where everyone is represented.
We strive to promote psychological safety, allowing colleagues to bring their authentic selves to work and ultimately generate a sense of belonging at Crown.
CarnaudMetalbox Engineering (CMbE) designs, develops, and manufactures high-performance metal forming and finishing machinery for the production of beverage, food, and aerosol cans. With our commitment to innovation and precision engineering, it is an exciting time to join our business. CMbE offers you the opportunity to grow and develop your skills in an expanding industry.
About This Opportunity
We have a new vacancy for a Despatch Administrator based at our Shipley site.
Your mission in CMbE
Reporting to the Team Leader, the successful candidate will be responsible for preparing export documentation, liaising with freight companies to arrange collections, dates and methods, and preparing waybills. The ideal candidate will use the in house system to handle customer queries and investigate complaints in a timely manner. The successful candidate will use the company ERP/PLM system to generate shipping documents and update customers on the shipping of their orders. Additionally, the candidate will use the imports system to log relevant data and provide import clearance instructions to customers and carriers.
About You
The successful candidate will be able to demonstrate good communication and administration skills to communicate with the Despatch team, wider departments, couriers and external customers. The candidate should be able to use their problem solving skills to resolve customer queries, missing parts and packages stuck in customs. The successful candidate must have a minimum of 2 years in administrative duties and responsibilites, similar experience in a Manufacturing Despatch environment is desirable but not essential. Knowledge of import/export processes, including customs formalities, as well as an understanding of incoterms would be advantageous.
What CMbE Offers You
- The opportunity to build a career in a multi-cultural environment
- To be rewarded fairly and promoted based on merit and performance
- Professional and personal development through training and work experiences
- Strong engagement and commitment to the safety of our employees
Working Together
Accessibility, Equity, Diversity, and Inclusion are key features of Crown’s culture of Working Together. We aim to value and respect each individual and foster an environment where everyone is represented.
We strive to promote psychological safety, allowing colleagues to bring their authentic selves to work and ultimately generate a sense of belonging at Crown.
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