Deputy Head of Operations Support
EXANTE
Date: 7 hours ago
City: Remote
Contract type: Full time
Remote

Company & Culture
EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments including stocks, ETFs, bonds, futures, and options all within a single, multi-currency account.
We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company into the future.
As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritize investing in our most valuable asset - our people. Join us in shaping the future of finance.
About The Role
Deputy Head of Operations Support You will be responsible for critical client-facing processes that directly impact service availability, client customisation, and revenue capture. This covers:
Reporting Line: Head of Business Operations
Worksite: Remote/ Hybrid
Responsibilities
EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments including stocks, ETFs, bonds, futures, and options all within a single, multi-currency account.
We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company into the future.
As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritize investing in our most valuable asset - our people. Join us in shaping the future of finance.
About The Role
Deputy Head of Operations Support You will be responsible for critical client-facing processes that directly impact service availability, client customisation, and revenue capture. This covers:
- Middle Office: end-to-end ownership of client servicing processes.
- Bookings & Control Centre: oversight of bookings and operational controls.
Reporting Line: Head of Business Operations
Worksite: Remote/ Hybrid
Responsibilities
- Leadership Act as deputy to the Head of Operations Support, managing sub-teams, handling escalations, and embedding a culture of accountability and precision.
- Middle Office Ensure reliable execution of all client-facing processes: account setup (automatic and custom), trading permissions, commissions & charges, system access, and technical flows (offsets, expirations, assignments). Define clear success metrics and failure triggers for all critical Middle office processes, with emphasis on client experience and revenue protection.
- Bookings & Control Centre Oversee manual bookings and establish a results control framework that monitors the accuracy and integrity of day-to-day business operations.
- Efficiency & automation Eliminate manual risk points, streamline workflows, and continuously improve resilience and scalability.
- Background in brokerage, trading operations, or investment banking.
- Leadership experience with ability to manage and mentor teams while also acting as a trusted second-in-command.
- Industry experience in client servicing Middle Office processes (account setups, trading permission management, commissions/charges customization, system access management, expirations/assignments).
- Track record of running control functions, defining KPIs, and improving processes through automation.
- Integrity & loyalty
- Team player with advanced communication and collaboration skills
- A hands-on, can-do attitude - always looking for solutions and thinking out of the box
- Overachiever mentality
- The capability to work and succeed in the fast-paced and ever-changing environment
- Competitive salary
- Corporate benefits (choose your preferred options)
- Truly inspiring culture, pleasant and informal work environment
- Ongoing education & training programs
- Opportunity to network and connect in the Corporate Events
- Global career opportunities
- Benefits/perks can vary depending on the nature of your employment with the company and the country where you work.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Enterprise Sales Director
Semperis,
Remote
3 days ago
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America’s Fastest-Growing Cybersecurity Companies...

Global Licensing Manager
The Hershey Company,
Remote
6 days ago
Work Location: Remote (Flexible working hours)Work Arrangement: 12 Months Maternity CoverSummary:This role will focus on the Hershey’s holistic Global Licensing businesses, both food and general merchandise, in all regions outside US and Canada.The Global Licensing Manager will work closely with the Director, Outbound Global Licensing to execute the Hershey’s Global Licensing strategic plan for all non-US/Canada licensing business. This position...

Business Development Manager
Believe in Gratitude Ltd,
Remote
1 week ago
Company OverviewBelieve in Gratitude Ltd partners with a global leader in the personal development and leadership space. For over a decade, we’ve empowered professionals and entrepreneurs through award-winning online programs and transformational destination events. Our mission is to inspire growth, gratitude, and leadership worldwide — and now we’re expanding our team.About The RoleWe’re seeking a driven Business Development Manager who...
