Decorating Repairs & Support Technician

Decorating Repairs & Support Technician – Deliver high-quality finishes and hazard-related repairs across Buckinghamshire, Bedfordshire, Hertfordshire, Cambridgeshire and surrounding areas.
Branded company van & fuel card provided. 

Are you looking to join a growing, values-led organisation with a clear social purpose?

At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

About the Role/team

We’re looking for a skilled Painter & Decorator Support Technician to join our Repairs team. You’ll deliver high-quality decorating repairs and finishes in response to urgent and non-urgent housing hazards, ensuring full compliance with Awaab’s Law and internal service standards.

You’ll also carry out minor day-to-day maintenance tasks, including basic carpentry and plumbing, and work closely with surveyors and other trades to ensure hazards are resolved before decorating begins. This is a hands-on role where your attention to detail and customer focus will make a real impact.

Key Responsibilities:

• Carry out internal and external painting and decorating tasks with high-quality finishes
• Prepare surfaces for decoration, including plastering, rendering, and making good walls
• Perform minor repairs prior to decorating and install/finish plasterboard
• Mix and apply coats of plaster, cement, and render
• Respond to damp, mould, and hazard-related decorating tasks within set timeframes
• Collaborate with surveyors and trades to ensure hazards are resolved before decorating
• Erect and dismantle access equipment safely and comply with Health & Safety regulations
• Use tools and equipment safely and report any unsafe methods or equipment
• Liaise with colleagues, supervisors, and third-party providers to ensure seamless delivery
• Maintain clear communication with residents and escalate issues when needed
• Keep accurate records of work completed, materials used, and resident interactions
• Monitor stock levels and request replenishments
• Use telephony, email, and IT systems to support efficient service delivery

What We’re Looking For

Must haves:

• Recognised qualification (NVQ/BTEC) or minimum 5 years’ checkable experience in painting
• Understanding of Awaab’s Law and its implications for social landlords
• Knowledge of damp and mould causes, effects, and remedies
• Experience delivering high standards of customer-focused service
• Ability to take ownership of issues and resolve them independently
• Physically fit and able to use ladders and scaffolding
• Ability to critique processes and implement improvements
• General understanding of all trade works
• Health & Safety awareness and knowledge of relevant legislation
• Excellent communication skills (verbal and written)
• Adaptable, flexible, and able to work on own initiative
• Personal integrity and strong time management skills
• Team player with a full valid driving licence

Nice to haves:

• Understanding of internal and external customer needs
• CITB-standard Health & Safety training
• Computer literacy

For added brilliance:

• Confidence in coaching apprentices and guiding developing team members
• Passion for maintaining homes to the highest standards

Benefits

At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.

• annual salary: £38,492 per annum
• 25 days holiday, increasing with service, plus Christmas closure and buy options
• Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
• Family-friendly leave: Enhanced maternity, paternity, and adoption leave
• Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
• Life cover and income protection
• Flexible working – hybrid options, modern offices, free parking & EV charging

And that’s just the beginning! We’re also thrilled to provide:

• 30+ qualified Mental Health First Aiders available to support
• Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
• Funded training, qualifications & apprenticeships
• 3 paid volunteering days in the local communities
• Peer-recognition rewards platform
• Paid professional subscription (one per year)

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

Closing Date: 14.11.2025