CX Team Member

Foot Locker


Date: 9 hours ago
City: Grays
Contract type: Part time
Overview

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Qualifications

  • 0-3 year of retail experience
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Initiates completion of tasks or activities without necessary supervision
  • Flexible availability - including nights, weekends, and holidays

Responsibilities

  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, outstanding customer experience, and operational expectations
  • Maintaining personal and productivity goals
  • Connects with every customer by asking open-ended questions to assess needs
  • Ability to learn and share expertise of products and trends to fit customer’s needs
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends
  • Contributes to a positive and inclusive work environment

Benefits

  • From: £10.00 - £13.65 per hour
  • 28 days holiday - plus an extra day per year for the first 5 years!
  • Associate discount of between 30 - 50%
  • Hapi App - offering discounts & prize draws
  • Employee Assistance Program - Retail Trust
  • Company Sick Pay scheme
  • Head Office Internships
  • Striper Ambassador Programme
  • Development Opportunities

Address

Intu Lakeside Centre U212

City

Grays, Essex

State/Province

UK

Postal Code

RH10-9SP

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

General Operative - Multi Skill

Balfour Beatty plc, Grays
1 week ago
About The RoleOur Balfour Beatty Highways business has a terrific opportunity for a General Operative to join our Lower Thames Crossing project.Balfour Beatty Highways maintain, manage and operate major highway networks across the UK and support local authorities creating communities where people want to live work and play.As a General Operative working on the Lower Thames Crossing, your role will...

Front of House UK - Team Member

Zizzi Restaurants, Grays
1 week ago
Calling all Pizza lovers!!.......(Pasta lovers are welcome too)Front of House Team Member up to £12.21 per hour plus tronc and benefits As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You love to share...

Cleaner

Sodexo, Grays
3 weeks ago
Job IntroductionFull time37.5 hours per weekMonday - Friday 12 pm - 8 pm £12.21 per hourOpportunities for career developmentPlus our Sodexo employee benefits package Cleaner Grays ESSEX RM20 4AL Make a Fresh Start In a Company That Cares.We're looking for someone who'll bring their sparkle to our prestigious corporate client site! At Sodexo we value you for being you ....