Customer Service Representative

Axon Moore


Date: 3 weeks ago
City: Preston
Salary: £25,000 - £30,000 per year
Contract type: Full time
Customer Service Executive


Location: Preston


Salary: £25,000 - £30,000

Job Type: Permanent

Recruiter: Axon Moore

Overview:

Axon Moore is working with a growing business to identify experienced and enthusiastic individuals for a Customer Service opportunity. This is a broad role that would suit someone who enjoys helping people, working as part of a team, and being the go-to person for solving problems.

The company is open-minded about background and sector — the key is having the right attitude, strong communication skills, and a proactive approach to customer care.

Key Responsibilities Include:

Communicating with customers via phone, email, and online platforms

Helping resolve queries, complaints, or order issues in a friendly and professional manner

Using internal systems or CRMs to track cases and follow up with customers

Working with internal teams (e.g. sales, logistics, or admin) to support customer satisfaction

Supporting general office or operational tasks as needed

What We're Looking For:

Strong communication skills - written and verbal

Friendly, proactive and approachable attitude

Comfortable handling customer queries with professionalism and care

Organised, detail-oriented, and adaptable

Experience in any customer-facing role (retail, office-based, call centre, etc.)

What's on Offer:


Salary: £25,000 - £30,000 depending on experience

Flexible employer with a supportive team environment

Opportunities for development based on interest and performance

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