Customer Service Co-ordinator

About The Role

We’re looking for a motivated individual who is ready to take the next step in their career. What we value most is your attitude, your work ethic, and your willingness to learn and grow. No prior industry experience is required, although desirable.

At JCT600 Vehicle Leasing Solutions, we believe in investing in our people. We’re here to help unlock your potential and empower you to succeed. If you're driven, eager to develop new skills, and want to be part of a fast-paced, professional, and successful team then this is the opportunity for you.

What You’ll Be Doing

• Being part of a successful team and trusted business
• Delivering exceptional customer service with confidence, energy, and enthusiasm
• Working collaboratively with the Account Management team and wider business to deliver our customer promise
• Responsible for managing inboxes, handling queries, preparing vehicle quotes, and processing orders adapting quickly in a dynamic, fast-paced environment
• Embracing challenges and being open to continuous learning and feedback
• Representing our brand values with professionalism and pride
  
  

What We’re Looking For

• A positive attitude and strong work ethic
• Willingness to learn, grow, and develop professionally
• Excellent communication skills and a customer-first mindset
• The ability to thrive in a team environment and contribute to a positive workplace culture
• A desire to be part of a company that values your growth and success
  
  

Why Join Us?

• Structured training and mentorship to support your development
• A supportive, fun, and motivated team culture
• Clear progression opportunities for those who work hard and deliver results
• No prior industry experience needed — just bring your drive and dedication
• A company that genuinely invests in its employees and lives its values every day
  
  

What We Offer

• Comprehensive package
• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support: Enhanced paid maternity and paternity leave
• Wellbeing & protection: Life assurance, pension, enhanced sickness cover
• Training & development: From foundation to advanced levels through brand partner training and JCT600 academies
• Perks:
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000
  

Read More About Our Employee Benefits - JCT600

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we’re proud to be members of the Automotive 30% Club and a Disability Confident employer.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.