Customer Fraud and Risk Advisor – UK

Remote UK

Hours: 32 Hours

Available shift pattern

Days Off: Sunday, Monday, Tuesday | Working Hours: Wednesday 4pm - 12am, Thursday 4pm - 12am, Friday 12pm - 8pm, Saturday 12pm - 8pm

Do you have an eye for detail and a knack for identifying potential risks? Are you an expert in conducting evaluations, mitigating risks and ensuring companywide compliance?

You will play a key role in managing risks across our operations. This role requires strong analytical skills, thorough understanding of risk management principles, and great communication. Your contributions will safeguard our company's reputation, finances, and overall integrity.

Key Responsibilities of a Customer Fraud & Risk Advisor

As a Risk Advisor, you will be responsible for identifying potential risks, conducting assessments, implementing risk mitigation strategies, and ensuring company-wide risk compliance. You will collaborate with various departments to win together and ensure all potential risks are identified and addressed promptly and effectively. Staying ahead of the game ensuring that we maintain our high standards and meet all regulatory and legal requirements when it comes to fraud and crime prevention.

What will you do?

• Interpretate player activity to help identify fraudulent activity or bonus abuse.  
• Undertake thorough and accurate risk assessments.  
• Respond quickly to risks identified via internal control procedures. 
• Support the business to ensure we adhere to business and regulatory standards.  
• Identify and report suspicious activity through internal/external reporting procedures. 
• Hold interactions with players to obtain a greater understanding of the behaviour which has been detected.  
• Work closely with other SG (safer gambling) teams to reduce risk of harmful gambling.  
• Complete enhanced customer due diligence to know our customers. 
• Complete source of fund/proof of fund document review to ensure legitimacy and source of funds being used to gamble.    
• ID checks
  
  

What We Are Looking for in You

• Digital fraud experience is essential
• Experience with Risk Assessment and Mitigation
• Understanding of Regulatory Requirements
• Strong Analytical Skills
• Excellent Communication Skills
• Ability to Work Collaboratively
  
  

Elevate Your Career at tombola!

Join a team where your contributions are valued, and creativity is encouraged. We pride ourselves on crafting every software element in-house, embracing a revolutionary approach to our industry. If you're ready to lead community operations and contribute to our vibrant community, apply now, and bounce with us to the next level!

At tombola we know that our differences make us stronger and that thinking differently is key to long term success. We work hard to create a culture of inclusivity where everyone can celebrate our Free to be me value. We are committed to creating opportunities for everyone here at tombola, we welcome applications from all backgrounds and encourage individuals to apply, even if you don’t meet every requirement.