Customer Experience Coordinator

Travel by Tilly


Date: 1 week ago
City: Remote
Contract type: Full time
Remote
We are seeking a dedicated and enthusiastic Customer Experience Coordinator with a passion for travel to join our team! In this role, you will play a key part in ensuring clients have seamless and enjoyable travel experiences by coordinating personalized services and addressing their needs throughout the entire process.

Responsibilities

  • Serve as the primary point of contact for clients, ensuring all travel-related inquiries, concerns, and needs are addressed promptly
  • Collaborate with travel advisors to create and enhance personalized itineraries, ensuring all details meet client expectations
  • Coordinate with travel vendors, airlines, hotels, and activity providers to ensure smooth arrangements for clients
  • Proactively monitor client travel plans, resolving issues such as delays, cancellations, or itinerary adjustments
  • Communicate updates, confirmations, and travel documentation to clients in a timely manner
  • Gather and analyze customer feedback to identify opportunities for improving the travel experience
  • Maintain detailed records of client interactions, preferences, and special requests
  • Assist in planning group travel, corporate events, and destination trips to meet client goals

Qualifications

  • Strong organizational skills with the ability to multitask and manage time effectively
  • Exceptional communication and interpersonal abilities
  • A passion for travel and creating positive experiences for clients
  • Familiarity with travel booking systems or willingness to learn
  • Prior experience in travel coordination, customer service, or hospitality is preferred

What We Offer

  • Flexible, remote work opportunities
  • Access to exclusive travel discounts and perks
  • Training and professional development in the travel industry
  • Competitive compensation with performance-based incentives

If you love travel and have a knack for creating exceptional customer experiences, we’d love for you to join our team as a Customer Experience Coordinator! Apply today and start making travel dreams come true.

Powered by JazzHR

g2xLjfDhxG

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Freelance Medical Writer

Lockwood, Remote
1 day ago
About Lockwood: Lockwood collaborates with clients in the pharmaceutical, biotech, and medical device industries to identify effective, holistic, science-based strategies to address their objectives through medical communications. Our clients count on us to challenge their assumptions and help them creatively navigate around obstacles. From strategy through execution, we focus on accuracy, transparency, and scientific value to create programs that are...

Supervising Social Worker

National Fostering Group, Remote
4 days ago
Full Job DescriptionJob Title: Supervising Social WorkerLocation: Regionally / Home based covering West and South YorkshireContract Type: Permanent, Full TimeHours: 37.5 hours per weekSalary: Up to £39,000 per annum (this includes car allowance) National Fostering Agency (North Office) covers the whole of Yorkshire and Lincolnshire with almost 170 fostering families caring for local children.As a creative, resilient and responsible member...

Growth Marketing Manager- EMEA

Canary Technologies, Remote
1 week ago
About UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.Canary is utilized by 20,000+ hoteliers in 90+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.Canary...