CPG Insight Director (6m FTC)

Circana is the leading advisor on the complexity of consumer behaviour. Through unparalleled

technology, advanced analytics, cross-industry data and deep expertise, Circana provides clarity that helps clients take action and unlock business growth.

The CPG department works with global and nationally recognised FMCG suppliers with household brand clients, providing solutions to business challenges based upon our data.

Overview of the role:

The Insight Director will have responsibility for client retention, contract renewal, and revenue growth through products and services which meet the business needs of clients. The overall aim is to boost our client’s market or category understanding whilst building brand equity.

You will be joining our Fresh & Frozen client team, leading a portfolio of some our largest client relationships and supporting their objectives. You will support a team of who work with Circana data to produce insights and deliver outstanding service in line with our purpose of enabling “Smarter Decisions. Faster Actions. Exceptional Performance.” In this role you will be mentored, trained, and supported to become a high performing member of the team.

The Insight Director is a crucial role within the team, responsible for both team leadership as well as the strategic development of the client relationship. You will demonstrate extensive industry knowledge and an understanding for how data can be applied within our client’s business. The ideal candidate will have demonstrable commercial acumen, proven leadership skills and a passion for building a strong engagement with the client.

This role will have the requirement to travel to the client’s offices based in and around Weybridge currently and Circana’s Head Office in Bracknell (roughly once per month).

Main role responsibilities:

Client Leadership:

• Translation of client business objectives to key stakeholders 
• Development ownership of account plans 
• Delivery of Thought Leadership 
• Engagement/Relationship at stakeholder level 
• Ensuring a positive client experience across all Circana touch points  
• Delivery of mutual growth through business consultancy 
  
  

Circana Deliverables:  

• Management of Circana contractual and financial requirements by client, accountable for client P&L 
• Delivery of impactful insight aligned to client objectives 
• Lead client engagement on Circana solutions and capabilities 
• Strong collaboration across functions to deliver ‘Operational Excellence’  
  
  

People Leadership:

• Coaching and mentoring to enhance team performance 
• Implementation of our people standards and the way that we work 
  
  

Skills and Experience: 

• Consults with clients to influence thinking and drive Circana business agenda.  
• Seeks out and engages learning opportunities for direct reports and self and applies key learning  
• Builds and leverages mutually beneficial relationships and networks internally and with C-Suite  
• Demonstrates resiliency and sound judgment in dealing with business and corporate challenges  
• Demonstrates planning, leadership, communication, negotiation, interpersonal and presentation skills  
• Demonstrates expertise in translating data and analysis into relevant implications  
• Demonstrates strong understanding of client issues  
• Strong analytic skills and appreciation of technology 
• Ability to think creatively to address business issues  
• Ability to inspire commitment to deliver excellence  
• Expertise with Circana Group solutions and ability to articulate value proposition 
• Able to effectively manage virtual and diverse teams (i.e., Global Operating Centre)  
• Commercial and financial management with a deep understanding of P&L and margin management
  
  

ABOUT CIRCANA:

What we do:

Circana is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

Our Behaviours: 

As well as the technical skills, experience and attributes that are required for the role, our behaviours sit at the core of our organisation. Therefore, we always look for people who can continuously champion our behaviours through-out the business within their day-to-day role:

• Stay Curious
  
  

We are hungry to learn and grow, individually and with our teams. As persistent problem solvers, we ask "what has to be true?" to make things happen. We experiment and consider new ways to innovate, raise the bar across our teams, an believe there is always room for improvement.

• Seek Clarity
  
  

We embrace complexity and derive meaning from complex information to create clear direction. However, we also must not make the complex complicated. We leverage data, science, and technology to break complexity into manageable chunks in order to surface opportunities, prioritize the highest impact areas and inspire action.

• Own the Outcome
  
  

We are accountable for decisions and take ownership for our choices. We approach situations with an open mind and embrace change, being as consistent as possible and different where necessary.

• Centre on the Client
  
  

We relentlessly focus on adding value for our customer, assessing needs, identifying new opportunities, and collaborating to find the best solution. We deliver an outstanding customer experience and execute with excellence.

• Be a Challenger
  
  

We disrupt and compete as if the challenger. We are never complacent. We assume positive intent as we challenge one another to continuously improve. To do this we consider alternate ideas, value different perspectives, and engage in healthy, candid debate to drive informed decisions.

• Champion Inclusivity
  
  

We foster trust in relationships and through our actions, engage individuals and teams with empathy, resect and integrity. We actively listen to different perspectives and encourage diversity in ideas, opinions, and points of view to build a better answer.

• Commit to Each Other
  
  

We are fuelled by a passion for continuous learning, finding purpose in what we do to focus on our growth. We seek and share feedback freely, ensuring everyone knows how and why they are exceptional and where they can be even better. We celebrate and offer recognition for our collective and individual victories, both big and small. We work hard and smart, creating flexibility to accommodate both work and our lives. We care about our Circana family and promote each person's wellbeing so that all can flourish.

What working for Circana can do for you:

• Long-term career development in a market-leading organisation.
• Competitive salary and impressive benefit package to match.
• Working in an international company with opportunities across the UK and globally.
• Bespoke training to suit your individual needs and development.
• Friendly working environment with regular social events planned by our internal social committee through-out the year.