Compliance Auditor, LNRS (Remote)

Compliance Auditor

About The Business

LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/

About Our Team

As a member of the Regulatory Compliance Group, you will be part of a vital Legal organization that strives to provide a competitive advantage to our core businesses by ensuring customer compliance with contractual obligations, data

provider requirements, and applicable federal and/or state laws. You’ll work closely with a talented group of lawyers and legal professionals to audit customers across a breadth of different industries and countries with the ultimate goal of protecting sensitive consumer information, which helps protect the company as a whole.

About The Role

As part of the Regulatory Compliance Group (RCG), the Compliance Auditor will contribute to RCG’s mission to facilitate compliance with legal and regulatory requirements, and internal policies and procedures.

The Compliance Auditor will analyse customers’ audit responses for compliance with applicable contractual provisions and laws, such as the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA). The Compliance Auditor will follow established processes and procedures to execute audits, review responses, and use sound business judgement in regard to resolution and/or escalation of issues. Instances of non-compliance shall be escalated to the Manager to set appropriate resolution.

Responsibilities

• Ordering customer usage reports through various forensic tools. and work with the Manager to analyse reports to select appropriate transactions for audit
• Generating customer and/or consumer audit letters in an appropriate time frame. Using either manual methods or proprietary tools that leverage automation to create audits at a requested date in the future
• Tracking all audit materials including emails, documents, agreements, and notations of verbal conversations in the current audit tracking tool.
• Scrutinizing customer responses to audit with a keen attention to detail. Examine documents, question inconsistencies, and communicate with customers in order to resolve the audit in an appropriate manner
• Locating customer agreements as needed and conduct first level review before escalating compliance questions to management
• Developing relationships across departments and businesses for the purpose of appropriately resolving matters
• Monitoring shared team inbox and distribute responses appropriately and/or monitor shared phone line and forward messages appropriately
• Preparing summary reports for audit management upon request
  
  

Requirements

• Experience interfacing with customers
• Manage multiple audits and customers at once, with the expectation of being able to close ~450 audits
• Advocate a positive attitude and ability to work well in a ever-changing environment
• Utilise impressive reading, analytical, and organizational skills
• Time management skills to include working on multiple tasks while maintaining accuracy
• Exhibit written and oral communication skills to professional standard
  
  

Learn more about the LexisNexis Risk team and how we work here