Community Support Worker

Job Overview

You will be responsible for assisting with the delivery of patient centred care under the supervision of a senior member of the South West Home Treatment Team; providing practical support to service users in performing day to day activities, guidance and education, and in assisting in their management and care based upon individual needs under the guidance of a senior member of the Team.

You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7-day a week, 24-hours a day service for 365 days a year, working shifts where appropriate and operationally required.

In delivering your duties you are expected to display behaviours that are aligned with the Trust values and as required in accordance with the NHS Constitution at all times.

There is a possibility that the successful applicant may be considered for progression to a Band 4 post. This is provided they develop and meet necessary requirements subject to the needs of the service.

Main duties of the job

Core Clinical Functions

• Assist in the management and care of service users under supervision
• Produce accurate and timely documentation / records on all clients in line with relevant codes and Trust policy
• Assist senior staff in the ongoing assessment and observation of service users and provide timely and appropriate feedback
• Assist in the risk assessment of the individual and of the potential hazards in the SU environment
• Provide practical support to service users, carers
• Transport / accompany service users to appointments
• Attend Team meetings i.e. referral / review / business as appropriate
• Report and document incidents as required
• Support service users in activities of daily living such as meal planning, shopping, budget management
• Support with employment, housing and benefit claims and paperwork
• Undertake physical health care checks of service users, document and report results
• Under supervision take part in assessing and reviewing care
• Under supervision take part in group work (low level) – such as relaxation, health promotion, sleep hygiene etc
• Provide support to service user to promote concordance with medication and treatment regimes in line with Trust policy
• Transport and store medications in line with Trust policy
• Provide practical support, guidance and education for service users, carers
  
  
  

Working for our organisation

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer
  
  
  

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment.

Please note - staff who are formally at risk within the organisation will be given priority in securing alternative employment. Should it come to light that a post being advertised by the Trust is considered ‘suitable alternative employment’ to an individual who is at risk, the recruiting manager will be advised and the post will be withdrawn from NHS Jobs.

Use of Artificial Intelligence (AI)

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Important Professional References

Make sure that as a part of your application you have professional references with business contract information covering your last three year employment history. We are unable to accept personal or character references.

As a newly appointed employee you are responsible for incurring the cost of your initial DBS check relevant to your post, the amount will be deducted from your first salary with the Trust.

Applications for Job Share are positively welcomed.

Equal Opportunities Employer

Our Trust is an Equal Opportunities Employer. We particularly welcome applications from people with experience of using mental health services. We also hold the Disability two tick symbol and have made the pledge to commit to employing more people with learning disabilities, we encourage people with a disability to apply. If you require this application form in another format i.e. Braille or audio tape etc, please contact the Recruitment Department on 01375 364513 or email [email protected] and we can arrange for this to be dispatched to you.

The Trust has the right to expire vacancies prior to the closing date if they so wish. The Trust makes every attempt to contact all applicants and we strongly advise that you check the email account which is registered with NHS Jobs regularly, we would advise however due to the high number of applications we receive that if you have not heard from us within three weeks of the closing date your application has been unsuccessful on this occasion.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to undertake this commitment. Applicants will be subject to robust safer recruitment processes.

Covid Vaccination

Although Covid vaccinations are no longer a mandatory requirement within the NHS we continue to encourage and support the vaccination uptake as this remains the best line of defence against Covid19. The safety of our staff and patients is a top priority for us at EPUT.

If you would like to book a Covid vaccination or would like more information please contact us by emailing [email protected] .