Communications Officer

We are looking for a Communications Officer to join our growing team and further strengthen our media relations, stakeholder engagement and internal communications programme.

With a flair for storytelling, the ability to convey organisational updates and the skills to engage staff, this individual will be a highly motivated, creative self-starter.

You will support the Communications team in the day-to-day management of our intranet and internal staff channels, organise and support in-person and virtual events, as well as work closely with our services to share their successes through PR.

To thrive and excel in this role you will have an aptitude for producing engaging content, be able to clearly articulate the Cygnet story and have the confidence to liaise with a variety of stakeholders.

We need somebody who is proactive, filled with energy and an inquisitive attitude. You are solution-focused and seek opportunities.

The successful candidate will be joining our fun and hardworking Communications and Marketing Directorate with opportunities to work with colleagues across the organisation.

This position is for someone based in the UK. The role will be remote working, however there will be an expectation for travel throughout the UK for meetings, events and to visit services.

Responsibilities

• Making use of a broad range of content and channels to tell our stories, build an understanding of what we do and enhance our reputation.
• Writing, editing, proofreading, and formatting copy for press releases, internal communications, websites and more.
• Working closely with our External Communications Manager to help handle media enquiries, respond to the news agenda and monitor sector trends.
• Collating and analysing media coverage
• Providing interview support and media training/advice to key spokespeople as needed.
• Demonstrating an understanding and ability of how to manage media crises and protect the organisation's reputation
• Supporting our Internal Communications Manager to effectively convey and explain updates to policy, process and new innovations across our workforce.
• Being a key link to our Digital Transformation colleagues to champion new systems, drive adoption and mitigate resistance.
• Creating and disseminating content for internal channels including newsletters, magazines, intranet, digital screens and more.
• Supporting the planning, organisation and delivery of engagement events (virtual and in-person), including our annual Staff Achievement Awards.
• Supporting our staff networks.
• Contributing to the production of corporate reports.
  
  

Essential Skills & Experience

• Writing, editing, proofreading copy for different audiences/channels.
• Supporting the planning, organisation and delivery of events (virtual and in-person)
• At least two years’ experience in a similar role
• A meticulous eye for correct spelling and grammar is essential.
• The ability to collaborate effectively with other teams and external stakeholders
• Proactive, self-motivated with the ability to think creatively.
• Tact and diplomacy in dealing with sensitive issues.
• Ability to work independently and collaboratively in a fast-paced environment
  
  

Desireable Skills & Experience

• Experience of WordPress, Poppulo, Mailchimp or similar systems.
• Experience of design and photo and video editing programmes.
• Experience or interest in public affairs.
• An understanding of confidentiality.
  
  

Why Cygnet? We’ll offer you…

• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Employee referral scheme
• Free Health Cash plan
• Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP.
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS – discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
  
  

Ready to make a positive change? Please click on the ‘apply now’ link below or send your CV to [email protected]

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.