Commercial Operations Team Leader

Softcat plc


Date: 2 weeks ago
City: Marlow
Contract type: Full time
Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Commercial Operations Team

The Commercial Operations Team, part of the newly formed Vendor and Cloud Alliance structure, plays a key role in managing and engaging with Softcat's top vendor partners. Focused on fostering strong relationships, the team ensures optimal partnerships through a consistent, proactive, and collaborative approach. By working closely with Softcat's top vendors and internal departments to align objectives, the team drives mutual growth in three key commercial priority areas. As the foundation of Softcat's strategic partnerships, the Commercial Operations Team ensures accurate reporting, seamless collaboration, and sustained growth.

Success. The Softcat Way.

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career

Enhance the operational efficiency and provide support to Commercial Operations Management Team

As the Commercial Operations Team Lead, you will provide strategic support to the Commercial Operations Senior Manager and the wider Commercial Operations team. You will focus on enhancing operational efficiency in three key areas: rebates, marketing development funds, and funded heads, while also assisting with internal and external audit support. In this role, you will manage a team of four, with opportunities for expansion, guiding their professional growth and ensuring success in their individual areas of alignment.

As a Commercial Operations Team Lead, you'll be responsible for:


  • Managing your team workload and their development
  • Being a subject matter expert in our vendor offerings as well as key priority areas
  • Monthly income reconciliation and data management and support with internal & external audit processes
  • Collaborating with internal and external stakeholders and challenging the processes
  • Supporting with ongoing operational projects to continue to drive best practice and operational efficiencies
  • Identifying and implementing new priority and project areas
  • Delivering sales enablement & communications at various stakeholder levels
  • Supporting with escalations and hosting internal and external team meetings


We'd love you to have


  • Be able to operate at a senior level and have an ability to form strong relationships at different stakeholder levels
  • Proactive and self driven with a strategic approach to develop business
  • Excellent Communication skills and be able to present
  • Proven experience in a mentoring or management role is desirable
  • An appetite to learn and take on new challenges


Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:


  • Hybrid working – 3 days in the office and 2 days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs


Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.

You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture

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