Commercial Operations Assistant

Job Summary

Kiwa Product Compliance (KPC) is looking for a part time (20hrs per week) Commercial Operations Assistant to support the finance and administration functions of our growing team. In this role, you'll be responsible for preparing accurate sales documentation—including sample shipping paperwork, order acknowledgements, and sales invoices—maintaining up-to-date records in our internal systems, managing sales components, and generating reports. This is a hybrid role, based in Aylesbury.

About The Role

Commercial Operations

• Set up new customers and projects in Microsoft Dynamics, including collecting required documents and supporting due diligence checks.
• Maintain accurate invoice tracking and ensure alignment with finance records.
• Laise with the Finance team to ensure project costs are correctly recorded and match the main finance system.
• Work with Project Managers to ensure timely and accurate project closures.
• Reconcile project data across quotes, supplier invoices, and financial systems.
• Support the Credit Control team with any invoice-related queries.
• Support external audit with enquiries.
• Assist Project and Account Managers with reports and ad hoc queries.
  
  

Administrative Support

• Assist the Administration team with coordinating inbound and outbound customer shipments.
• Help maintain the customer sample database by accurately recording all incoming and outgoing shipments.
  
  

Do you have what it takes?

• Experience in a financial and administrative support environment.
• Experience in processing customer documentation, including order acknowledgements, sales invoices, and credit notes.
• Strong collaboration skills with the ability to work effectively across all stakeholder groups.
• Able to balance the needs of customers, shareholders, and colleagues.
• Excellent communication, interpersonal, and motivational skills.
• Resilient, dynamic, and results-driven with strong problem-solving and teamwork skills.
  
  

What can you expect from us in return?

• £14,133.33 per annum (£26,500 full-time equivalent)
• Generous Annual Leave - Starting at 25 days (for full-time equivalent) plus Bank Holidays, with the option to buy additional leave and increased entitlement with length of service
• 20 hours per week - Monday to Friday (flexible), hybrid working available following initial office-based training (2-3 days working from home across the week).
• Enhanced Family Leave - Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 2 weeks full pay for paternity leave
• Milestone Rewards - paid and unpaid sabbaticals, charity donations, personal gifts, and retail vouchers
• Salary Reviews
• Company Bonus Scheme
• Enhanced Pension Contributions
• Life Assurance - 4x your annual salary
• Employee Assistance Programme (EAP) - Confidential support, advice, and counselling available 24/7, 365 days a year
• 24/7 GP Service - Access to medical advice anytime
• Cycle to Work Scheme
• Eye Care Vouchers - Supporting your health and well-being
• Welcome Pack - Filled with company-branded goodies to kickstart your journey with us
  
  

At Kiwa, we deliver results driven by our core values: Ambitious, Reliable, and Engaged the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you’ll thrive in a dynamic environment with ample opportunities for growth and self-development.

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.

If you have any questions about this role and would like to speak a member of the Talent Team, please e-mail us at [email protected].