Clinical Training Lead

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How We Started

Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.

Where We Are Now

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Our 2023 global revenue was $80m, and we’re set to more than double this in 2024 as we look to surpass $200m and positively impact the daily lives of more people than ever before. There’s never been a more exciting time to join HeliosX.

Where We’re Going

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

The Opportunity

We are seeking an experienced Training Lead to develop and implement a global Learning Management System (LMS) that provides accessible, high-quality training to our global workforce of healthcare professionals, including doctors, nurses, and pharmacists. The LMS will cover key areas such as obesity management, skincare, and quality improvement, and will be integral to driving clinical excellence at HeliosX.

The Training Lead will collaborate with Subject Matter Experts (SMEs) to create content and will be responsible for ensuring that all staff are trained to the highest standards. This role includes developing and delivering online testing and certification processes and setting clear KPIs to ensure the successful onboarding and ongoing professional development of all healthcare professionals across the UK, USA, and Germany.

This is primarily a remote/home based role, with occasional travel to our office in Central London.

What You'll Do

• Design Clinical Training programme with focused curriculum areas: weight loss, erectile dysfunction, skincare, and quality management
• Develop and Implement Training Programs: Create and execute training modules tailored to pharmacists focusing on clinical best practices, health tech product use, and regulatory compliance, liaising with condition specific leads to produce expert-led onboarding
• Standardise Clinical Training: Ensure consistency in the training content and methods across various departments, locations, or platforms, in line with industry standards (e.g.,CQC, GPhC, etc.)
• E-Learning and Digital Tools: Design and integrate e-learning platforms, simulations, and digital tools for remote or hybrid training delivery
• Continuous Learning: Lead initiatives for continuous professional development, including certification programs and updates on the latest medical practices, technologies, and regulations
• Monitor Training Effectiveness: Establish KPIs and evaluation metrics to measure the success of training programs and onboarding processes (e.g., knowledge retention, skill application, performance improvement)
• Feedback and Improvement: Regularly analyse training outcomes and employee feedback to continuously improve content, methods, and materials
• Assess Staff Competency: Conduct post-training evaluations to assess competency and ensure that all staff members meet or exceed clinical standards of care.
  
  
  

What You'll Bring To HeliosX

• Bachelor’s degree in a medical, healthcare, or clinical field (e.g., Nursing, Medicine, Pharmacy, Physiotherapy, Allied Health) desirable
• Advanced degree or certification in clinical education, teaching, or learning & development preferred
• Extensive experience in clinical training, medical education, or healthcare onboarding, preferably in a health tech, healthcare provider, clinical setting or tertiary education provider
• Strong experience in creating and delivering training programs, both in-person and digitally
• Proven track record of working in cross-functional teams, including product, compliance, and HR departments
• Certification in clinical education or training (e.g., Certified Health Education Specialist, Clinical Trainer Certification) is a plus
• CPR/BLS certification or other relevant healthcare certifications.
  
  
  

Life at HeliosX

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 25 Days Holiday (+ all the usual Bank Holidays)
• Private health insurance, along with extra dental and eye care cover
• Pension scheme
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)