Clinical Education Manager

The Job Responsibilities

Who we are

Every life is unique and so are you!

At Dräger we protect, support and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for.

As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust. Wherever Dräger products are used, it's about the most important thing: it's about life.

About The Role

The Clinical Education Manager is a key role for the Dräger Medical business, responsible for developing and executing the Clinical Education strategy in alignment with local, regional and global business objectives.

The role includes both the development and implementation of Clinical Education to strengthen Dräger’s position as specialists in acute care. With a focus on both the array and design of educational content, as well as the communication and utilisation of the training materials, this position demands exceptional collaboration and operational skill combined with a commercial outlook.

Key responsibilities:

The job responsibilities are split into four key areas:

• Customer & Market Understanding
• Clinical Education Development & Strategy
• Market & Customer Campaigns & Tactics
• Operational Excellence
  
  

Understanding Customer & Market Needs

• Understand the educational needs of our market and customers extracting insights that help deliver customer value and maximise our growth, sales and profit opportunities.
• Analyse the competitive education offering to understand effective practices and how Dräger can deliver competitive advantage.
  
  

Clinical Education Development & Strategy

• Lead, develop, manage, and advocate for Dräger’s Clinical Education strategy in line with overall business strategy.
• Design the local strategy ensuring alignment with Draeger’s global clinical education strategy.
• Work closely with key stakeholders to embed clinical education across the team through the commercial planning process.
• Develop educational programmes that deliver meaningful value to our customers and clearly distinguish Dräger’s offerings.
• Work with Clinical Team Leads to develop annualised educational program that will be certified in line with global academy standards.
• Provide regular and informed updates to the Commercial Leadership Team and relevant department heads.
  
  

Market & Customer Campaigns and Tactics

• Build the external customer communications plan for Clinical Education, effectively promoting Dräger as a specialist in acute care.
• Work with the marketing managers and communications team to embed clinical education into external marketing campaigns and tactics
  
  

Operational Excellence

• Work closely with other Dräger countries to find areas of best practice and apply to UK & Ireland as appropriate.
• Ensure all relevant people within our organisation are properly trained to effectively deliver clinical education programmes as appropriate.
• Ensure clinical education programmes are effectively managed and monitored; and design and report appropriate KPIs.
• Ensure continuous check and improvement of internal processes and procedures in accordance with the Dräger standards, to facilitate work and ensure the quality of output.
  
  

Shared Responsibilities

All employees have a responsibility:

• to comply with the Business Information Centre (BIC) and minimise any impact on the environment whilst carrying out their duties.
• to ensure and promote safe working conditions for all employees, visitors and contractors by implementing, monitoring and complying with occupational health & safety provisions
• to embed our WeLEAD competencies – I deliver results, I create value for the customer, I enable others, I provide direction, I embrace diversity, I build trust
  
  

Reporting Relationships

Manager - Head of Medical Marketing

Size of team/environment - No direct reports but requires close working across the marketing, clinical, account management and leadership teams.

Your Qualifications

Role Requirements

Education/Qualifications

• A higher education qualification (e.g. degree or MBA) in a business-related field is desirable but not essential
• Qualifications in a clinical education or related field is desirable but not essential
  
  

Related Experience

• Background or experience designing, establishing and managing educational programmes strongly preferred.
• Experience in a clinical environment highly advantageous.
• Experience working in a commercial team with connection to sales and profit delivery very valuable
• Experience working in a large organisation balancing local, regional and global objectives beneficial
  
  

Skills, Special Competencies

• Clear and concise communications skills
• Able to develop and build business growth plans
• Able to work across functions and build productive working relationships
• Proactive and able to work autonomously using own initiative
• Empowerment of others with inclusive and enabling behaviours
• Have an attitude of celebrating success
  
  

Role will include travel across the region (UK & Ireland) for internal collaboration, customer meetings and events up to 50% of time. Head office is Hemel Hempstead which will be a hub for meetings. Occasionally international trips may also be required. Travel needs will typically be pre-arranged and accompanied with adequate notice.

The Dräger Workplace

Dräger‘s Benefits

• 27 days holiday plus bank holidays, with option to purchase up to 3 additional days
• Flexi scheme
• Hybrid working available
• Company car or monthly car payment allowance
• Discounted critical illness cover, dental cover and partner life assurance
• Healthcare cash plan
• Discounted shopping & leisure vouchers
• Cycle to Work
• Gym membership discounts – up to 25%
• Charity Giving scheme
  
  

Dräger‘s dedication

At Dräger we have a clear vision, to be an organisation with a working environment that includes a diverse mix of talented people who want to come, stay and grow.

We ensure candidates with the required qualifications and experience will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All are welcome to apply!

Who We Are

From hospitals to fire departments to industrial customers, people around the world rely on our products: cutting-edge technology that combines real engineering with the digital future. With over 130 years of experience, passion and the bold ideas of more than 16,000 employees, we are committed to turning technology into ›technology for life‹.

Interested?

Please apply directly through our career portal.

We look forward to receiving your application.

Apply now

https://erecruitment.draeger.com/index.php?ac=application&jobad_id=18368

If you have any questions, please contact

Sally Jordan

E-Mail : [email protected]

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