Clinical Admin Team Leader Anaesthetics

Job Overview

Directorate/Departmental Specific Duties for role:

• To provide an administrative service to the Department including assisting clinicians with sending letters, collecting and distributing post, and ensuring phone calls are dealt with in a professional and timely manner.
• Complete finance reports relating to extra shifts worked within the department.
• Provide administrative support to meetings. This will include taking and distributing minutes and other documents for meetings.
• Assist the workforce coordinator in the maintenance of department rotas. Answer queries where appropriate and update the rota with information shared.
• Communicate changes to the rota and service to relevant parties.
• Ensure sickness and other absences are recorded on Health Roster, the rota, and departmental databases. To ensure all necessary paperwork is completed in relation to sickness absence in line with Trust policy.
• Deputise for the Workforce Coordinator where appropriate and provide cover for leave.
  
  

Main duties of the job

• The post holder will work as the Team Leader for the Clinical Admin team within the Anaesthetics Department and be responsible for providing excellent customer service and contributing proactive information to support the waiting list team
• The post holder will assist with the day to day running of the waiting list supporting the Patient Pathway Co-ordinator and deputising in their absence.
• The post holder will work closely with all clinical areas to support the Trust’s targets, i.e. referral to treatment and cancer targets.
• The post holder will be involved in transforming current work practices to meet all Trust requirements.
• The post holder will be responsible for the day to day management of staff which includes; induction, appraising and initial performance management.
• To provide clinical administrative support to the Consultants and their junior medical staff, ensuring that Trust standards are adhered to in relation to all documentation and data input concerning patients and treatment.
  
  

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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Detailed Job Description And Main Responsibilities

Directorate/Departmental Specific Duties for role:

• To provide an administrative service to the Department including assisting clinicians with sending letters, collecting and distributing post, and ensuring phone calls are dealt with in a professional and timely manner.
• Complete finance reports relating to extra shifts worked within the department.
• Provide administrative support to meetings. This will include taking and distributing minutes and other documents for meetings.
• Assist the workforce coordinator in the maintenance of department rotas. Answer queries where appropriate and update the rota with information shared.
• Communicate changes to the rota and service to relevant parties.
• Ensure sickness and other absences are recorded on Health Roster, the rota, and departmental databases. To ensure all necessary paperwork is completed in relation to sickness absence in line with Trust policy.
• Deputise for the Workforce Coordinator where appropriate and provide cover for leave.
  
  

Person specification

Qualifications

Essential criteria

• GCSE English and Maths pass or equivalent
• ECDL or equivalent
• MS Word for Windows
• Experience of working in an office environment
• NVQ Level 3 Administration or equivalent practical knowledge
  
  

Skills & Knowledge

Essential criteria

• Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
• Experience of taking and recording meeting minutes
• Be able to work in a busy environment and remain calm under pressure.
• Experience of working within a team environment
  
  

Desirable criteria

• Working in the NHS either in a hospital/private practice/GP setting
• Provide general non-clinical advice
  
  

Skills & Knowledge

Essential criteria

• Logical reasoning i.e. providing/receiving routine/sensitive information requiring tact.
• Keyboard skills
• Ability to communicate clearly.
• Basic numeracy and literacy.
• Ability to follow clear instructions and feedback to senior staff.
• Ability to work with minimal supervision.
• Office management.
• Ability to prioritise workload
• Able to adapt to change
• Excellent interpersonal skills.
• Be flexible and able to adapt to the different ways of working in the team.
  
  

Desirable criteria

• Judge/analyse situations to resolve patient problems
• Understanding of medical terminology
• Understanding of medical terminology
  
  

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

Apply online now