Climate Change Trading and Regulatory Services – Regulatory Officer 2 (RO) - 29716

Job Description

We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please clearly include any information regarding your preferred working arrangements on your application.

Do you want to help create a better place for people, wildlife and the environment? Do you want to be a part of a team that are working with industry to reduce CO2 emissions, improve our air quality and tackle the climate emergency? Do you want to make a difference?

This is a fantastic opportunity for you to develop your skills and be part of the Climate Change Trading & Regulatory Services (CCTRS) team assisting customers to comply with their obligations to the UK Government’s climate change schemes.

The types of work you may be involved in include:

• Providing excellent customer service.
• Cross department activities such as business planning, finance, recruitment support and team communications.
• Answering customer technical queries through our helpdesks.
• Processing simple permits and applications.
• Managing and protecting our records and data.
• Assisting the delivery of some aspects of compliance audits and enforcement work within regulations.
• Ad hoc administrative tasks.
  
  
  

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.

Whilst we are working flexibly between office locations and home, occasional travel to offices will be required. Your base location will be Warrington, Sheffield or Preston. Travel/commuting to your contractual office base location is at your own expense.

The team

These roles sit within Climate Change Trading and Regulatory Services (CCTRS). We regulate and administer various UK Government climate change schemes. The aim is to protect and improve our environment.

Regimes include UK Emissions Trading Scheme, UK ETS Registry, Fluorinated Greenhouse Gases and Ozone Depleting Substances, Clean Heat Market Mechanism, Climate Change Agreements and Energy Savings Opportunity Scheme. These regimes are central to ensuring the UK is meeting targets relating to greenhouse gas emissions.

Experience/skills Required

• Good organisational skills to manage a varied workload, as well as the ability to take personal responsibility for your own performance and development.
• The ability to consistently deliver work to high standards, meet targets and deliver deadlines across multiple areas of work.
• Strong interpersonal and communication skills - demonstrating the ability to build and maintain effective working relationships with internal colleagues and external customers is essential.
• Ability to coordinate the collection, assessment and reporting of diverse and varied data.
• Self-motivating and forward thinking.
• Ability to interpret technical guidance.
• Working knowledge of Microsoft Office.
  
  
  

The candidate pack and role profile should be read along with the advert to understand the key accountabilities and skills needed. Open in converted file format and refer to the ‘How to apply’ section for further information of competency-based assessments.

Contact and additional information

Applications and interviews are competency based, a copy of our "Environment Agency capability dictionary" can be viewed by searching online using any web browser. For any further information about the role or application process please contact: [email protected]

Should similar posts at the same grade arise within 6 months of interviews, we intend to use the outcome of this recruitment process to fill the vacancies. An additional technical assessment/feedback session may be required for some vacancies that arise.

The post is full-time although requests for other working patterns will be considered. We encourage flexible working hours and practices to help you strike a good balance between your work life and your personal life.

Interviews are expected to take place during weeks commencing 2nd and 9th December.

Competence 1

Communicates Effectively

Description

It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your example. A link to our "EA capability dictionary" can be found in the ‘How to apply’ section of the candidate pack. Please open the pack in converted file format.

Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

Q - Please can you describe a time when you have had to communicate a piece of work in a clear and concise manner to a varied audience?

Please consider using the 'Situation Task Action Result (STAR) approach' as this may help you frame your answer to the questions effectively. More information can be found in the ‘How to apply’ section of the candidate pack.

Competence 2

Manages Self

Description

It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your example. A link to our "EA capability dictionary" can be found in the ‘How to apply’ section of the candidate pack. Please open the pack in converted file format.

Description: Has full awareness of own strengths, weaknesses, impact and approach. Effectively organises self and takes personal responsibility for own role in the Environment Agency.

Q - Please can you give an example of how you manage and prioritise your workload and wellbeing to ensure that deadlines are met?

Please consider using the 'Situation Task Action Result (STAR) approach' as this may help you frame your answer to the questions effectively. More information can be found in the ‘How to apply’ section of the candidate pack.

Competence 3

Focuses on Customers and Partners

Description

It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your example. A link to our "EA capability dictionary" can be found in the ‘How to apply’ section of the candidate pack. Please open the pack in converted file format.

Description: Addresses the needs of internal and external customers, provides rapid and effective responses

Q - Please can you give an example of when you have identified customer needs and shown good customer focus/service?

Please consider using the 'Situation Task Action Result (STAR) approach' as this may help you frame your answer to the questions effectively. More information can be found in the ‘How to apply’ section of the candidate pack.

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.