Client Welcome Coordinator

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PQE: Not applicable Term: Permanent Working hours: Part-time (Weds-Fri 8.30am-5.30pm) Department: Client Welcome Location: Cambridge The Firm

Tees Law is a Top 200 UK law firm, with over 400 dedicated professionals across our six offices. We offer expert legal services and independent financial advice to a wide range of clients, including individuals, businesses, professional partnerships, charities, schools, multi-academy trusts, and national corporations.

Founded in 1913, Tees has grown from a traditional family firm with strong community roots into a modern, forward-thinking practice. Our vision is simple: to be the firm of choice for exceptional service, quality of life and doing business responsibly.

At Tees, we believe in open, honest, and empathetic communication. No matter how complex the situation, we offer clear, long-term solutions tailored to each client’s needs. Drawing on over a century of experience, we proactively anticipate challenges and share insights to help our clients achieve a better future.

Our mission: helping people to a better future

About The Role

We have a new and exciting opportunity for a Part-time Receptionist (Client Welcome Coordinator) to join our dynamic Client Welcome team in Cambridge. If you are motivated and passionate about supporting people and would like to join a team that helps the business thrive, then we would like to hear from you

This position is being offered as a part-time role, requiring 24 hours over 3 days on Wednesday, Thursday and Friday each week.

What This Role Would Include

• Greeting clients in a professional manner, ensuring a positive first impression.
• Managing incoming calls ensuring that calls are answered in line with agreed client service standards and any messages are directed to an appropriate Legal Adviser or Client Care team.
• Coordinating all client appointments and ensuring all onsite events are correctly set up and the required arrangements made.
• Proactively support other administration, archiving and facilities activity within the office functions.
  
  

What We Are Looking For

While the following skills and qualifications are beneficial, we encourage you to apply even if you do not meet every requirement:

• A proven administration or receptionist background and confident communication skills.
• Ability to work in a planned, proactive and organised way maintaining high attention to detail and confidentiality.
• Ability to work independently and as part of a team.
• Willingness to learn and to proactively build relationships with managers, staff and clients.
  
  

Our commitment to you

At Tees, we offer a comprehensive benefits package to support your well-being and career growth, including:

Professional Development: Access to training programs, and career development resources.

Health and Wellness: Permanent health insurance, wellness programs, and mental health support.

Financial Benefits: Competitive salaries and discretionary payments.

Supportive Work Environment: An inclusive and collaborative culture that values diversity.

Work-Life Balance: Generous annual leave, plus birthday off.

At Tees, diversity and inclusion are the heart of our vision for a better and more equitable future. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, sexual orientation, age, disability, religion, and socioeconomic background. We recognise that by embracing diversity, we can harness the collective power of our employees and create a culture that promotes collaboration, empathy, and understanding.

By prioritising diversity and inclusion, we believe that we create a more innovative, creative, and compassionate workplace. Our diverse perspectives lead to better problem-solving and enhanced decision-making, enabling us to better serve our customers and make a positive impact.

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