Client Support Apprentice
The Growth Company: Education & Skills
Date: 3 weeks ago
City: Preston
Contract type: Full time
About This Opportunity
This is a fantastic opportunity for someone driven, customer-focused, and eager to contribute to a fast-paced, professional environment. If you’re proactive, personable, and adaptable, this role promises both challenge and reward in equal measure.
Role Specific Responsibilities
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
Requirements
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
What you should have to apply
GCSE – English and Maths Grade 6 or above
Personal Qualities
Enthusiastic
Confident
Outgoing
Team player
Positive
Skills
Excellent attention to detail
PC literate
Organised
Excellent communication skills (both written and verbal)
Professional telephone manner
Good time management
This is a fantastic opportunity for someone driven, customer-focused, and eager to contribute to a fast-paced, professional environment. If you’re proactive, personable, and adaptable, this role promises both challenge and reward in equal measure.
Role Specific Responsibilities
- To assist in the administration of a portfolio of policies for our Corporate and Individual clients
- Provide support by being the first port of call for answering phonelines
- To maintain the firm’s bespoke customer database at all times
- To answer any client queries accurately and in a professional and timely manner and to keep accurate clear and concise records for audit trail purposes
- Providing administration support to the Client Support Advisers and Independent Insurance Consultants
- Receive, sort and distribute daily mail/deliveries
- Responsible for franking all outgoing mail and taking mail to a post box each day
- Checking that all documentation received from insurers is accurate
- To ensure that your allocated ‘task list’ is always kept up to date complying with the firm’s service level agreements
- To ensure that all client information is treated in accordance with the Data Protection Act
- Assist in maintaining good working relationships with insurance companies
- Receive visitors by greeting and welcoming them
- Any other ad hoc administration duties
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
Requirements
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
- More about this vacancy and any others you are suitable for
- Any training you need to complete
- What the next steps will be
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
What you should have to apply
GCSE – English and Maths Grade 6 or above
Personal Qualities
Enthusiastic
Confident
Outgoing
Team player
Positive
Skills
Excellent attention to detail
PC literate
Organised
Excellent communication skills (both written and verbal)
Professional telephone manner
Good time management
How to apply
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