Client Services Coordinator- Assay - 6 month FTC
Bureau Veritas Group
Date: 1 day ago
City: Witham
Contract type: Full time
Role: Client Services Coordinator
Location: Witham, Essex
Contract Type: Fixed-Term Contract – 6 Months
Are you detail-driven, commercially astute, and passionate about delivering exceptional client service? Join Bureau Veritas, a world leader in testing, inspection, and certification, as our next Client Services Coordinator in the dynamic Metals & Minerals division.
Role Purpose
As our Client Services Coordinator, you'll be at the heart of our assay operations—managing the commercial elements of jobs, liaising directly with UK and international clients, and ensuring top-tier service delivery. This Witham-based role may also include client visits, event participation, and occasional support across other areas of the business.
Key Responsibilities
Be part of a globally respected organisation where your skills make an impact. If you're excited by the idea of contributing to a thriving, fast-paced team on a fixed-term basis—we’re eager to hear from you.
Core Benefits Include
Location: Witham, Essex
Contract Type: Fixed-Term Contract – 6 Months
Are you detail-driven, commercially astute, and passionate about delivering exceptional client service? Join Bureau Veritas, a world leader in testing, inspection, and certification, as our next Client Services Coordinator in the dynamic Metals & Minerals division.
Role Purpose
As our Client Services Coordinator, you'll be at the heart of our assay operations—managing the commercial elements of jobs, liaising directly with UK and international clients, and ensuring top-tier service delivery. This Witham-based role may also include client visits, event participation, and occasional support across other areas of the business.
Key Responsibilities
- Build and nurture strong client relationships
- Manage your job portfolio with a focus on accuracy and timeliness
- Coordinate electronic reports, certificates, and invoicing
- Interpret technical reports and communicate results clearly
- Maintain and update client databases and progress systems
- Contribute to credit control and timely payments
- Champion internal training and knowledge sharing
- Solve complex queries with creativity and logic
- Collaborate with other departments (Sales, Lab, Finance, Legal)
- Participate in meetings, projects, and process improvements
- Represent the business at client meetings and industry events
- Adhere to quality, legal, safety and environmental standards
- Support core business operations as needed
- A-level education (or equivalent qualification/experience)
- Proven attention to detail and accuracy
- Strong communication and relationship-building abilities
- Comfortable working independently and making informed decisions
- Valid passport and full driving license
Be part of a globally respected organisation where your skills make an impact. If you're excited by the idea of contributing to a thriving, fast-paced team on a fixed-term basis—we’re eager to hear from you.
Core Benefits Include
- 25 Days Annual Leave + Bank Holidays + (the option to buy or sell 5 per year)
- Health Care Cash Plan
- Enhanced Maternity and Paternity leave
- Employee Assistance Programme
- Volunteering Programme
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