Client Engagement Executive

CK Group are recruiting for a Client Engagement Executive, to join a Biosciences publishing company, who are based in London, on a permanent basis.

Company

Our client are a specialist publisher, passionate about delivering high value content in innovative digital formats.

Location:

The role is based in London and offers hybrid working.

Role

• Act as the internal contact point for all team members to direct information and requests for a specified list of client accounts.
• Use the project management system to efficiently manage account and webinar operations.
• Operational management of 30+ webinars a year (scheduling and hosting prep calls & pre-records, obtaining all information needed for marketing purposes and presentations etc., on-the-day speaker support, post-webinar reporting).
• Preparation of all webinar reporting, including registration/attendance lists and stats.
• Responsibility for all management of specified list of clients (obtaining materials such as adverts, logos etc., answering client queries, arranging and implementing gating forms, lead & readership reporting, detailed checking of all client content).
• Preparation and distribution of weekly lead reports for all clients and managing lead reporting scheduling and processes.
  
  

Your Background

• Ideally educated to degree level or above in Life Sciences or a related field with experience in a B2B environment in an account exec or operations role.
• Can show evidence of exceptional attention to detail and customer focus.
• Has experience of a busy, face-paced and varied role, showing excellent time management and multi-tasking skills.
• Can quickly build a strong working knowledge of website and webinar platforms (amongst others) in order to deliver excellent service to clients.
  
  

Apply

It is essential that applicants hold entitlement to work in the UK. Please quote job reference 133 000 in all correspondence.

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