Clerical Assistant/WPO - MOR10037
s1jobs
Date: 1 week ago
City: Elgin
Contract type: Full time
To provide clerical support to the Supported Accommodation Team.
Requirements
Provide a clerical support to the Supported Accommodation and Sheltered Housing staff.
Enter and update information on NPS Housing, SharePoint and other databases as required.
Act as a point of contact for dealing with tenant queries and exit surveys by telephone.
Demonstrable experience of working in a busy office environment using relevant technology and equipment e.g. photocopier, email, intra/internet.
Proven experience of clerical work including typing, figure work and typing.
Customer Care Experience.
4 SQA Standard Grades or equivalent at level 3 or above including English and Arithmetic (or equivalent).
ECDL or equivalent demonstrable working experience of Microsoft software packages.
Effective liaison with individuals outwith immediate working environment.
High level of accuracy in work.
Ability to prioritise own workload in the event of conflicting demands.
Effective written and oral communication.
Appreciation and adherence to confidentiality.
Flexible and adaptable in working patterns in both teamwork and areas of individual responsibility.
Understanding of and ability to demonstrate key inter-personal skills, both on the telephone and face to face, when handling sensitive matters.
Ability to work in a shared/open plan office.
Ability to work in different offices depending on the needs of the service., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
Requirements
Provide a clerical support to the Supported Accommodation and Sheltered Housing staff.
Enter and update information on NPS Housing, SharePoint and other databases as required.
Act as a point of contact for dealing with tenant queries and exit surveys by telephone.
Demonstrable experience of working in a busy office environment using relevant technology and equipment e.g. photocopier, email, intra/internet.
Proven experience of clerical work including typing, figure work and typing.
Customer Care Experience.
4 SQA Standard Grades or equivalent at level 3 or above including English and Arithmetic (or equivalent).
ECDL or equivalent demonstrable working experience of Microsoft software packages.
Effective liaison with individuals outwith immediate working environment.
High level of accuracy in work.
Ability to prioritise own workload in the event of conflicting demands.
Effective written and oral communication.
Appreciation and adherence to confidentiality.
Flexible and adaptable in working patterns in both teamwork and areas of individual responsibility.
Understanding of and ability to demonstrate key inter-personal skills, both on the telephone and face to face, when handling sensitive matters.
Ability to work in a shared/open plan office.
Ability to work in different offices depending on the needs of the service., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
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