Claims Advisor

We are seeking a talented individual to join our Claims team at Marsh Commercial. This role will be based in our Leeds, Bristol or Glasgow offices. This is a hybrid role that has a requirement of working at least three days a week in the office. The successful candidate will proactively manage a portfolio of predominantly Commercial Claims, ensuring service delivery aligns with client expectations while maintaining effective communication with various stakeholders throughout the claims process.

We will count on you to:

• Advocate for clients during the claims process, ensuring their interests are properly represented.
• Proactively manage an allocated caseload.
• Ensure all client requests and queries are dealt with promptly and accurately.
• Provide claims advice to clients, managing expectations and keeping them informed of all necessary developments.
  
  

What you need to have:

• Commercial Claims experience is essential.
• Effective communication and negotiation skills.
• Ability to influence and build relationships.
• Strong customer service skills.
  
  

What makes you stand out:

• Construction/Property/Motor/Liability claims knowledge.
• Ability to prioritise and organise own workload.
  
  

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
  
  

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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