Christmas Customer Assistant - Food - Dartford Simply Food

Marks and Spencer


Date: 3 weeks ago
City: Dartford
Contract type: Full time
All the details

Work Pattern

Monday: 16:00 – 21:00

Tuesday: 16:00 – 21:00

Friday: 16:00 – 21:00

Saturday: 16:00 – 21:00

Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.

You'll be a brand ambassador who’s ready to recommend our newest Food products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

  • At M&S our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
  • Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
  • Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community.
  • Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.


Are you ready for it? Take your marks and get ready to apply.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

  • Serve our customers efficiently, both on the shop floor and at service points 
  • Keep the store clean and tidy, ensuring that our shelves are always stocked with product
  • Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 
  • Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
  • Build expert product knowledge to sell and recommend our products and services 
  • We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time


Key Capabilities 

  • High levels of customer service
  • Committed to delivering excellent work with great attention to detail 
  • Open to and acts upon feedback, asking for this regularly 
  • Takes accountability for planning and managing own workload efficiently
  • Strong communication skills
  • Adaptable to changing situations
  • Builds positive relationships by being a good listener
  • Good level of digital capability


Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#Christmas

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Beauty Advisor (Floor, Cash, Stock), Part Time - Bluewater

SEPHORA, Dartford
3 hours ago
Location: Bluewater Shopping Centre, Dartford (Kent)Type of contract: Permanent, Part TimeAt Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.As a Beauty Advisor specialising in the field of cosmetics at Sephora, your...

National Accounts Executive

Speedy Hire, Dartford
1 week ago
National Accounts Executive - Between 07:30 - 17:00 - Monday - Friday - Dartford - Company Car Benefit!Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!As a National Account Executive, you will play an integral part in ldeveloping and maintaining strong customer relationships and...

Assistant Store Manager

Charles Tyrwhitt, Dartford
1 week ago
The RoleAt Charles Tyrwhitt, our purpose is to Make it easy for men to dress well and we can't do that without our specialist teams.This time, we're on the lookout for an Assistant Store Manager to join Lola and the Team at our store in Bluewater.What You Will Be DoingThe Assistant Manager role is a key function in the store's...