Christmas Customer Assistant - Fashion, Home & Beauty - Preston

Marks and Spencer


Date: 11 hours ago
City: Preston
Contract type: Part time
All the details

Work Pattern

Sunday: 10:30 - 17:30

Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.

Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the nation.

You'll be a brand ambassador who’s ready to recommend our newest fashion items. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

  • At M&S, our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
  • Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
  • Efficiency and effectiveness are key aspects of your role ensuring that our customers don’t wait and enjoy every experience in our store. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
  • Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community.
  • Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.


Are you ready for it? Take your marks and get ready to apply.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

  • Serve our customers efficiently, both on the shop floor and at service points 
  • Keep the store clean and tidy, ensuring that our shelves are always stocked with product
  • Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 
  • Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
  • Build expert product knowledge to sell and recommend our products and services 
  • We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time


Key Capabilities 

  • High levels of customer service
  • Committed to delivering excellent work with great attention to detail 
  • Open to and acts upon feedback, asking for this regularly 
  • Takes accountability for planning and managing own workload efficiently
  • Strong communication skills
  • Adaptable to changing situations
  • Builds positive relationships by being a good listener
  • Good level of digital capability


Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#Christmas

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior Threat Modeler

BAE Systems, Preston
1 day ago
Job Title: Senior Threat ModelerLocation: Preston or Frimley. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular roleSalary: Circa £55,000 dependent on experienceWhat You’ll Be DoingMaintains an in-depth understanding of the external and internal security environment and how the organisation reacts to security threatsContributes to, plans and...

Cleaner

OCS, Preston
2 days ago
About The CompanyOCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to...

Housing Support Worker

Progress Housing Group, Preston
1 week ago
We’re Hiring: Housing Support WorkerDepartment: Key Unlocking FuturesSalary: £26,025 - £26,935Location: PrestonHours: 36.5 hours per weekContract: PermanentHELP US TO HELP THEM ACHIEVE THEIR POTENTIALJoin us and help us to achieve our goal in helping people to take back control and build brighter futures for themselves and their families.A part of Progress Housing Group, Key Unlocking Futures exists to help people...