Christmas Customer Assistant - Fashion, Home & Beauty - Ballymena

Marks and Spencer


Date: 8 hours ago
City: Ballymena
Contract type: Part time
All the details

Work Pattern

Tuesday: 06:00 - 10:00

Friday: 06:00 - 10:00

Saturday: 06:00 - 10:00

Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.

Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the nation.

You'll be a brand ambassador who’s ready to recommend our newest fashion items. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

  • At M&S, our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
  • Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
  • Efficiency and effectiveness are key aspects of your role ensuring that our customers don’t wait and enjoy every experience in our store. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
  • Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community.
  • Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.


Are you ready for it? Take your marks and get ready to apply.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

  • Serve our customers efficiently, both on the shop floor and at service points 
  • Keep the store clean and tidy, ensuring that our shelves are always stocked with product
  • Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 
  • Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
  • Build expert product knowledge to sell and recommend our products and services 
  • We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time


Key Capabilities 

  • High levels of customer service
  • Committed to delivering excellent work with great attention to detail 
  • Open to and acts upon feedback, asking for this regularly 
  • Takes accountability for planning and managing own workload efficiently
  • Strong communication skills
  • Adaptable to changing situations
  • Builds positive relationships by being a good listener
  • Good level of digital capability


Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#Christmas

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Retail Assistant

Holland & Barrett, Ballymena
1 week ago
Job Type: Permanent Store Location: Tower Centre, BallymenaHours: 13 hours per weekSalary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rataTHE JOBAre you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?Then look no further…Our Retail Assistants are the central point of our customer contact and paramount in our business's...

Store Manager

PPG, Ballymena
2 weeks ago
Store Operations Manager -Johnstone’s Decorating CentreBallymenaFull time | PermanentPosition SummaryWe now have an exciting, permanent vacancy for an Assistant Store Manager within our Architectural Coatings division, based in our Strabane store. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding...

Mobile Cleaner

OCS, Ballymena
3 weeks ago
About The Company:OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.Our mission is to make people and places the best they can be f or our colleagues, customers and the communities we serve. Our commitment...