Chiropractic Assistant/Client Experience Receptionist

Life Balance Chiropractic


Date: 3 weeks ago
City: Poole
Contract type: Part time
Ready to Rediscover You—Beyond Family Life?

Your Skills, Your Purpose, Your Community—Join Life Balance Chiropractic!

Are your kids in school now, and you’re looking for a role that brings connection, purpose, and flexibility? We’re looking for someone exceptional to join us in delivering an unparalleled client experience. If you’re warm, organised, and love helping people, we have the perfect part-time opportunity for you!

Life Balance Chiropractic seeks coachable new clinical assistants and client experience receptionists to join our dynamic, friendly team at our busy, expanding Poole centre. No chiropractic experience? No problem! Whether re-entering the workforce, shifting careers, or seeking meaningful work alongside family life, this could be your next step.

A team that feels like family

A role where your contributions truly matter

The role advertised is for 4 shifts + per week plus overtime where required. The required shifts for this position are between 7.30 am - 12.30 pm and 1.30 pm - 7.45 pm hours.

Why Join Us?

We’re not just a clinic—we’re a community on a mission to help families make better decisions about their health and achieve their wellness goals, but never rest in the glory. We create remarkable health transformation stories every day. We provide the highest standard of client experience, professionalism and care. As part of our team, you’ll make a real difference in people’s lives daily, while working in a supportive, friendly environment where your skills and contributions are valued.

Purpose-Driven Work – Help people in your community live healthier, happier lives.

Supportive Team Culture – Be part of a team that challenges, supports, and encourages you.

Perks You’ll LoveFully supplemented chiropractic care, team socials, career growth opportunities, and more.

The Role

Title: Clinic Assistant/Client Experience Team

Type: Part-time, Permanent (24-27+ hours per week + overtime)

Location: Poole, Dorset, UK

Starting Salary: £13.06 per hour, rising to 14.65 based on performance

A Mix Of AM And PM Shifts

7:30 AM–1:30 PM or 1:30 PM–7:40 PM

Available to cover 1 Saturday per month

Team Training: Wednesday mornings, 1 x pm 08:40 AM–12:00 PM then 1045 - 12.00 rest of the month

What You’ll Be Doing

Our experienced and highly skilled staff are passionate in the pursuit of excellence, promoting the highest standards of knowledge and care

Welcoming & Supporting Clients – Warmly welcome clients with a smile and deliver exceptional service, creating moments of surprise and delight at key touchpoints in their journey.

Managing Calls, SMS & Emails – Scheduling appointments, handling bookings, rescheduling appointments, and reactivating past clients.

Scheduling & Sales Support – Manage & follow up on inbound and outbound booking inquiries and schedule appointments, ensuring a flow of new clients. (you’ll have training)

Admin & Organization –Take payments, Keep client records updated and support clinic marketing/social media. (you’ll have training)

Keeping the Clinic Running Smoothly – Maintain a clean, organised and welcoming space and Follow proven processes using a checklist-first approach

Being a True Team Player – Collaborate, cover shifts when needed, and attend training to grow your skills and be able to work one Saturday per month.

Who You Are

Excellent written and verbal communication

Confident communicator with great people skills

Client experience pro – 2+ years in customer service

Organized & detail-oriented – you keep things running smoothly

Tech-savvy – comfortable, efficient & effecive with IT & scheduling systems

Reliable team player – coachable, punctual & committed

Reliable, coachable, punctual & a strong team player

Attention to detail and professionalism

Strong IT skills, comfortable with IT systems & appointment scheduling

Aligned with our Values: Honesty, Humility, Vulnerability, Courage, Curiosity & Growth

You always find a way, take ownership, show up fully, stay resilient, get resourceful, grow together, support your team, and celebrate wins.

High school diploma or equivalent required

Bonus (but not essential!):

Experience in appointment setting, inbound sales, or account management.

Strong call handling or admin background.

Medical Recpetionist: 1 year + preffered.

What You’ll Get

Competitive Pay + Bonuses

28 Days Paid Holiday (Pro-Rata, Including Bank Holidays)

Company Perks, Pension, Life Insurance (3x Salary) & Health Cash Plan

Complimentary Chiropractic Care for You & % discount for family.

Bi-Annual Team Building Days & Socials

Career Growth & Development in a Purpose-Driven Business

How To Apply

We want to hear from you! To apply:

Send your CV & cover letter

Complete our career history application form

Shoot a 30-second to 1-minute video introducing yourself and sharing why you’d be a great fit

Join us for an initial online chat & final interview

Take the first step toward a fulfilling career—apply today!

Join us at Life Balance Chiropractic and be part of a team that values care, connection, and creativity while making a real difference in people’s lives.

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