Children's Residential Deputy Manager

Surrey County Council


Date: 1 week ago
City: Walton-on-Thames
Contract type: Full time
This full-time, permanent role has a starting salary of £40,296 per annum based on a 36 hour working week.

Are you committed to providing a caring and safe home environment for children and young people? Are you a champion for creating the right conditions in which children and young people can thrive and seize opportunities?

If so, we’d love you to consider joining us as a Deputy Manager at our new residential home: 'Hornbeam', which is located in Walton-on-Thames.

Rewards And Benefits

  • 26 days’ holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years’ service
  • Option to buy up to 10 days of additional annual leave
  • An extensive Employee Assistance Programme (EAP) to support health and well-being
  • Up to 5 days of carer’s leave per year
  • Paternity, adoption and dependents leave
  • A generous local government salary related pension
  • Lifestyle discounts including gym, travel, shopping and many more
  • 2 paid volunteering days plus 1 team volunteering day per year
  • Learning and development hub where you can access a wealth of resources


We can support you to obtain a Level 5 Diploma in Leadership and Management for Residential Care (if not already held) as well as access to a range of learning and development activities including Restorative Approaches, Motivational Interviewing, Positive Behaviour Support and Contextual Safeguarding.

In return for your expertise, commitment and experience we will support your ongoing learning and development through a culture of high support and high challenge. We offer market leading training opportunities and, with a developing and expanding residential service, there will be lots of opportunities to progress in your career.

Our Residential Service

Surrey County Council are developing new children’s homes county wide creating ‘Surrey homes for Surrey Children’. As part of our capital development works and investment we have developed and built a state-of-the-art children’s home. The home is brand new for a committed team to join us and offer outstanding care for our children and young people

About The Role

As a Deputy Manager in our home you will help and support the team on a daily basis, whilst having the children and young people's interest at heart. Each of our residential homes is a specialist in a specific area of need and we are looking for a Deputy Manager with a passion to help children and young people with emotional and behavioural difficulties who may also be at risk of exploitation, and/or children with disabilities.

As a Deputy you will be the heart and soul of our home, working alongside the Home Manager to provide operational leadership and make sure everything runs smoothly with the day to day management of the home and any linked services. You’ll support the growth and development of our children and young people by:

  • Ensuring they are listened to
  • Ensuring they feel safe and cared for
  • Providing them with opportunities to take part in games, activities and days out
  • Promoting self-belief and creating the conditions to achieve endless possibilities


As a senior member of the team, we are looking for someone who is caring and passionate about our children and young people achieving their potential and this includes staff too! You’ll supervise and support staff to deliver services that meet the needs of our children and young people whilst injecting fun, energy and adventure into how things are done. Work will include managing complexity, risk or vulnerability, which means you will need to know the Ofsted inspection framework, the quality standards governing children’s homes and be able to evaluate and monitor the effectiveness of work within the home. We also want you to be connected to your team and our young people providing them with visible leadership that is aspirational.

We value our employees for the unique skills, backgrounds and perspectives they bring to the table, and we work continuously to help bring out the best in all our people, offering opportunities for development and flexibility, where possible.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

  • Your proven ability to establish and maintain positive relationships with children/young people, their families and professionals involved in their care, and knowledge of the issues that affect them, including Disability, trauma, attachment, and contextual safeguarding
  • Proven experience in supervising, inspiring and leading staff, enabling them to improve practice and outcomes for young people
  • Demonstrable competence in effective assessment, risk management and strengths-based care planning
  • Level 3 Diploma in Residential Childcare or equivalent
  • GCSEs in Maths and English and good IT skills
  • In-depth knowledge of delivering statutory childcare services including at least 2 years’ experience relevant to the residential care of children and knowledge of the Children’s Homes Regulations 2015 and Quality Standards


Due to our legal obligations, we can only accept applications from people 22 years old.

Surrey has both urban and rural areas and you will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel around the county when required. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Sarah Muzzall by e-mail at [email protected]

The job advert closes at 23:59 on 24.10.2024 with interviews to follow

We look forward to receiving your application, please click on the apply online button below to submit.

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.

Our Values

Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.

Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

  • The candidate has evidenced the minimum criteria for the role through their application
  • The candidate has chosen to share that they have a disability on the application form


Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

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