Children and Family Service Manager

Job Summary

Acorns Children's Hospice is seeking a Children, Young Person and Family Service Lead to inspire and lead the Family Services Team in our Three Counties Hospice, Worcester. You will ensure that our family support services are centred around the needs of children, young people, and families and help to shape and develop future service provision.

Main duties of the job

As Children, Young Person and Family Service Lead, you will

• Provide leadership and operational management to the Family Service of Support Specialists, Support Assistants, Social Workers, Psychotherapists and Community Partnership Workers
• Ensure that all family support services are child, young person and family centred and are culturally sensitive and appropriate
• Collaboratively conduct initial holistic assessments of children, young people and their families
• Ensure user involvement in the delivery of services to ensure that feedback informs service developments and improvement in quality
• Contribute to the wider health economy through collaboration and networking
• Support specific projects and work to shape and develop future services
• Facilitate the development, implementation and evaluation of appropriate policies, protocols, guidelines and standards ensuring that they meet current practice and professional regulations
  
  

About You

• Registered with a relevant professional body (e.g. HCPC, NMC or Social Work England)
• Experience of leading and managing multi-disciplinary teams to meet strategic outcomes
• Experience of managing caseloads
• Experience of systemic practice
  
  

About Us

At Acorns Childrens Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. Our aim at Acorns is to help families feel equipped to cope at every stage of their childs life with dedicated teams offering psychological, emotional and practical support.

What We Offer

• £46,000 to £52,000 per annum
• 37.5hours per week
• Based in our Three Counties Hospice (WR5 3EZ)
• Employee discounts from leading retailers
• Employee gym discount scheme
• Bike-to-Work scheme
• Generous contribution to group personal pension plan or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
  
  

Details

Date posted

19 September 2025

Pay scheme

Other

Salary

£46,000 to £52,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

290197

Job locations

Three Counties Hospice

350 Bath Road

Worcester

Worcestershire

WR5 3EZ

Job Description

Job responsibilities

Acorns Children's Hospice is seeking a Children, Young Person and Family Service Lead to inspire and lead the Family Services Team in our Three Counties Hospice, Worcester. You will ensure that our family support services are centred around the needs of children, young people, and families and help to shape and develop future service provision.

About The Role

At Acorns Childrens Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. Our aim at Acorns is to help families feel equipped to cope at every stage of their childs life with dedicated teams offering psychological, emotional and practical support.

As Children, Young Person and Family Service Lead, you will

• Provide leadership and operational management to the Family Service of Support Specialists, Support Assistants, Social Workers, Psychotherapists and Community Partnership Workers
• Ensure that all family support services are child, young person and family centred and are culturally sensitive and appropriate
• Collaboratively conduct initial holistic assessments of children, young people and their families
• Ensure user involvement in the delivery of services to ensure that feedback informs service developments and improvement in quality
• Contribute to the wider health economy through collaboration and networking
• Support specific projects and work to shape and develop future services
• Facilitate the development, implementation and evaluation of appropriate policies, protocols, guidelines and standards ensuring that they meet current practice and professional regulations
  
  

What We Offer

• £46,000 to £52,000 per annum
• 37.5 hours per week
• Based in our Three Counties Hospice (WR5 3EZ)
• Employee discounts from leading retailers
• Employee gym discount scheme
• Bike-to-Work scheme
• Generous contribution to group personal pension plan or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
  
  

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references. In addition, candidates will be asked to provide evidence of immunisation against specific diseases or confirm their willingness to receive the necessary vaccinations.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Childrens Rights and support all children to be Rights Holders.

If you have any questions, please contact us at [email protected]

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Job Description

Job responsibilities

Acorns Children's Hospice is seeking a Children, Young Person and Family Service Lead to inspire and lead the Family Services Team in our Three Counties Hospice, Worcester. You will ensure that our family support services are centred around the needs of children, young people, and families and help to shape and develop future service provision.

What We Offer

• £46,000 to £52,000 per annum
• 37.5 hours per week
• Based in our Three Counties Hospice (WR5 3EZ)
• Employee discounts from leading retailers
• Employee gym discount scheme
• Bike-to-Work scheme
• Generous contribution to group personal pension plan or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
  
  

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references. In addition, candidates will be asked to provide evidence of immunisation against specific diseases or confirm their willingness to receive the necessary vaccinations.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Childrens Rights and support all children to be Rights Holders.

If you have any questions, please contact us at [email protected]

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Person Specification

Qualifications

Essential

• Registered with a relevant professional body
  
  

Desirable

• Qualification in palliative care
  
  

Experience

Essential

• Experience of leading and managing multi-disciplinary teams
  
  

Desirable

• Experience of supporting families who have experienced loss or bereavement
  
  

Person Specification

Essential

• Experience of leading and managing multi-disciplinary teams
  
  

Desirable

• Experience of supporting families who have experienced loss or bereavement
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Acorns Children’s Hospice Trust

Address

Three Counties Hospice

350 Bath Road

Worcester

Worcestershire

WR5 3EZ

Employer's website

https://www.acorns.org.uk/ (Opens in a new tab)

Employer details

Employer name

Acorns Children’s Hospice Trust

Address

Three Counties Hospice

350 Bath Road

Worcester

Worcestershire

WR5 3EZ

Employer's website

https://www.acorns.org.uk/ (Opens in a new tab)