Centre Clerk. Telford
UPS
Date: 3 weeks ago
City: Telford
Contract type: Full time
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description
This position performs general office duties respective to the supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory, customer support, operations support, etc. He/She/They performs other tasks as requested.
Shifts Available
8.00am - 17.00pm Monday to Friday
Key Responsibilities
You will be liaising with customers, drivers and internal departments to assist in delivery query resolutions
Taking & making phone calls for Cash On Delivery (COD) payments
Investigating and contacting customers in the resolution of undeliverable packages
Processing address corrections where necessary
Meet set targets on a daily basis
Responsible for any additional tasks given
Packaging handling required – various weights and sizes
General admin duties using various UPS systems
Adhoc tasks
Key Skills / Experience
Excellent communication skills face to face/over the telephone/email
Flexible, friendly attitude required
Able to work in a fast pace, time specific and targeted environment.
Work well in a team
Working knowledge of Word and Excel
Self motivated and well organized
Polite, professional confident manner
Customer service skills
Office or Warehouse environment
Some experience in a similar work environment would be an advantage
What You’ll Get
Competitive salary
Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye), plus many more benefits
Full training to help you perform at your best
Opportunities to progress – thanks to our ‘promotion from within policy
Employee Type
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description
This position performs general office duties respective to the supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory, customer support, operations support, etc. He/She/They performs other tasks as requested.
Shifts Available
8.00am - 17.00pm Monday to Friday
Key Responsibilities
You will be liaising with customers, drivers and internal departments to assist in delivery query resolutions
Taking & making phone calls for Cash On Delivery (COD) payments
Investigating and contacting customers in the resolution of undeliverable packages
Processing address corrections where necessary
Meet set targets on a daily basis
Responsible for any additional tasks given
Packaging handling required – various weights and sizes
General admin duties using various UPS systems
Adhoc tasks
Key Skills / Experience
Excellent communication skills face to face/over the telephone/email
Flexible, friendly attitude required
Able to work in a fast pace, time specific and targeted environment.
Work well in a team
Working knowledge of Word and Excel
Self motivated and well organized
Polite, professional confident manner
Customer service skills
Office or Warehouse environment
Some experience in a similar work environment would be an advantage
What You’ll Get
Competitive salary
Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye), plus many more benefits
Full training to help you perform at your best
Opportunities to progress – thanks to our ‘promotion from within policy
Employee Type
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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