Centre Administrator - Plymouth (Part Time)

­ Job Title: Centre Administrator

Department: Retail Operations

LOCATION: Drake Circus, Plymouth

REPORTING TO: Retail Services Manager

TYPE OF CONTRACT: Permanent, Part Time (25-30 hours)

PLACES, PEOPLE, PREFER

Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis.

We are a FTSE 100 business with a strong balance sheet and £13bn of assets under management. But with just 600 employees you’re given the ability to make a big impact and elevate your career quickly.

Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country – from our high-quality campuses across central London, to some of the top retail schemes in the UK – providing a rewarding career journey where you can shape how you grow.

We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you’ve come to the right place!

In our recent engagement survey 93% of our employees stated they were proud to work for British Land!

THE ROLE

Deliver all relevant administrative tasks required to support the operational activity of The Barcode – including Compliance, Finance, Health & Safety, Customer Service, Car Park Operations and Occupier Engagement .

What You’ll Do

Responsibilities – The Barcode

• Providing comprehensive administrative support to The Barcode Operations Manager and the Retail Services Manager when required, including, d ealing with customer service issues at the barcode (e.g. Car park payment queries, lost property management, operational queries, general compliments / complaints).
• The administration of the computerised accounts system, ensuring the processing of all purchase orders and invoices for the barcode is timely and accurate, all invoices are authorised for payment and all associated records are maintained within compliance guidelines.
• Consulting with the property accountant to ensure occupier utility recharges for the barcode are processed accurately and in a timely manner.
• Collate relevant car park occupancy/system events and financial data (including third party income streams). Highlight any anomalies and trends to the operations manager.
• Support the process of tracking all property management reporting for the barcode, chase outstanding reports and action points as directed ensuring 100% compliance.
• Having a good understanding of your role within the company’s health and safety policy and the resultant requirements for the barcode, including evacuation procedures in the event of an incident.
• Ensure professional and positive relationships with all external companies (including site contractors, occupiers etc) via both telephone and in person.
• Perform additional administrative tasks as required, e.g. Scheduling meetings, dealing with site deliveries, organising travel and accommodation, managing expense returns, updating physical / digital staff communication boards, collating and updating the site travel plan.
• Supporting the marketing team with planning company led events and charity initiatives at the barcode.
• Undertake ad-hoc projects as requested.
  
  

Responsibilities – The Estate

• Provide administrative support during holiday periods/absence to the wider management team.
• Build relationships with retailers and drive engagement through the internal comms system ‘BL: comm.’
• Collate and update occupier performance information for reporting purposes (supporting the BL retail services manager)
  
  

About You

• Team Player
• Strong organisational skills
• Self-starter, adaptable to work at pace.
• Sophisticated communicator – both verbal and written
• An ability to demonstrate professionalism, discretion, and confidentiality at all times
• Experienced in using all Microsoft Office packages.
  
  

OUR SHARED VALUES

our values are what we stand for at British Land, they’re not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our corporate website .

Bring your whole self

Listen & Understand

Smarter together

Build for the future

Deliver at pace

A REWARDING PLACE TO BE

Our People – Just ask anyone why they love working here and they will tell you it’s the people. They’re highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits here .

OUR RECRUITMENT PROCESS

If you enjoy bringing your whole self to work, share our values and are excited about our purpose we’d love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process here.

Please note that we endeavour to get back to all applicants within 28 days. If you haven’t heard from us within this period, please assume that you have been unsuccessful on this occasion.