CAU Booking Clerk- Gynaecology

Have you got administrative experience and looking for a career in the NHS, this could be the job for you!

We are looking for a hard working, organised individual, who has excellent interpersonal and communication skills, with the ability to prioritise workload and use initiative. This role will involve Booking outpatient & inpatient appointments, managing waiting lists and helping with patient queries as part of a busy department based in a large Acute Hospital Trust.

The Gynaecology service hours are 8.00am - 6.00pm Monday - Friday, therefore your working pattern will be between these hours.

You will be working closely with other team members, medical secretaries, clinicians and management team to ensure patients are managed appropriately.

We are looking for a Gynaecology Booking Clerk on a permanent contract.

You will need to have excellent customer care skills, extensive training will be provided to gain a thorough understanding of the trusts access policy and the 18 week RTT pathway guideline.

Previous healthcare administration would be an advantage but not essential for the advertised role as training will be given. Knowledge of using Microsoft Word and Excel would be preferable . Our Gynaecology team will offer you a supportive, friendly working environment where you will gain experience of an NHS administration format.

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible

MTW is a large acute hospital trust in the south-east of England.

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

For further details / informal visits contact: Name: Caroline Nimmo Job title: CAU Team Leader Email address: [email protected] Telephone number: 01622 228245