Casual Emergency Home Responder

We are seeking dedicated individuals to join our team as a Casual Emergency Home Responder. This unique opportunity allows you to use your driving skills to provide essential support to older, disabled, and vulnerable individuals who need urgent assistance at home. This role would also suit –

• Care Staff
• Those looking to work within the NHS
• Ex Armed Forces / Uniformed Services
• Anyone looking to work on a casual basis and work when it suits you
  
  

As an Emergency Home Responder your primary task will be to respond quickly to emergencies. You'll assess the situation, provide immediate support, and ensure the well-being of those in need. You'll also offer reassurance and comfort to our customers, making them feel safe and secure in difficult moments.

What We Offer

• Comprehensive Training: We provide all the training you need, including First Aid, emergency response, and using specialized lifting equipment. No prior experience? No problem – we’ll equip you with the skills to succeed.
• Flexible Shifts: Work from home and be on call during your arranged 12-hour shifts. Shifts may include days, nights, Sundays, or Bank Holidays. You must live within the South Cumbria area to meet our response time targets.
• Valuable Experience: This role is perfect for drivers and individuals who want to be part of an essential service and gain experience in emergency response.
  
  

Our teams are made up of a variety of people with different backgrounds and previous experience. Previous experience isn’t essential for the role as training will be given to enable you to become valuable member of our team and provide support to the emergency services.

What We’re Looking For

• A valid driver’s licence and your own reliable vehicle
• A compassionate and caring attitude
• Reliability, determination and strong work ethic
• The ability to communicate effectively and stay calm under pressure
  
  

If you possess the above, we would love to hear from you! Please submit your C.V. today!

You Can Look Forward To

• Competitive salaries offered and benchmarked regularly
• We support employee development and promote continuous learning
• Training and Development
  
  

PAY STRUCTURE

• £25.58 for each 12 hour standby shift.
• Plus £18.00 per callout for the first 90 minutes.
• An additional £12.65 per hour for any callouts over 90 minutes.
• £0.45p per mile car allowance.
• Please see the attached PDF which provides more information about the pay structure and provides an insight into to a typical day in the life of one of our responders.
  
  

Progress Lifeline is part of Progress Housing Group. The Group values equality and works to provide a fair and inclusive environment for a workforce that is as diverse as the communities it serves. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Association. This advert is open to all applicants, and we would particularly welcome applications from candidates identifying with one or both of those characteristics.

We’d especially like to hear from anyone living in one of our homes or communities. For further support contact our Progress Futures team, this is a free service for Progress Housing Group tenants that helps them access training, apprenticeships and employment support to improve their job prospects and achieve their goals.

Additional Information

To find out more about this exciting opportunity, please click on the job description to view the job description and person specification.

Our website address is

Application Closing Date: 11:59pm Sunday 19th January 2025

Interview Date: To be confirmed