Care Coordinator

An exciting vacancy has arisen within Abbots Care, the opportunity to be a key influencer in our management is here! A resilient and passionate person looking to work in a role that really makes a difference, this is your opportunity!

Abbots Care is an award-winning domiciliary community care provider in Hertfordshire with a CQC rating of outstanding. Within the role as the Care Coordinator, you are required to manage the organisation and delivery of care. You will manage a team of care assistants to support our service users in their own home to provide person centred care. This role is more than just rota management. You will be a part of our operational team, who ensure that we provide outstanding quality care is delivered consistently to our service users. We are looking for Care Coordinators to work on a shift basis, 7am-3:30pm or 1:30pm -10:30pm, you will also be required to work weekends within this role.

The role:

• Rostering and daily management of Care Staff who are based in the community
• Working with multi-disciplinary teams and professional bodies to ensure outstanding care is delivered and to positively promote our services.
• Complete quality calls with care staff and service users
• Provide reports to senior management as and when required
• Provide support to our teams as part of a rostered-on call system
• Manage referrals from commissioners and local authority
• Ensure full capacity is utilised.
  
  

Person Specification:

• Experienced Co-ordinator / scheduler doing coordination and rota management
• We are looking for someone who is vibrant, self-motivated and passionate about making a difference to the lives of vulnerable people
• Drive and Resilience
• Excellent verbal and written communication skills, you’ll be comfortable on the phone as you are writing emails
• Experience of working in a faced paced environment and flexible
• Strong attention to detail and be a completer/finisher
• A team player with strong interpersonal skills
• Holding a full driving license and access to your own vehicle.
  
  

Desirable Experience:

• Experience within the care sector
  
  

Benefits:

• Salary from £27,934 per annum, inclusive of on-call duties
• Paid development and training to support your career
• Employee Benefit Scheme
• Market leading mileage allowance of 40 pence
• Excellent progression opportunities
• NVQ training from level 2 to level 5
• Additional days of holiday added for each year of service
• Access to Employee Wellbeing app and Employee Assistance Programme
• Onsite parking
• Access to Leading brand discount schemes.
  
  

Who are we?

Founded in 1995 as a small family business, Abbots Care is now a multi award-winning, CQC rated Outstanding care provider with family values still very much at the heart of what we do. 

As well as being committed to providing the very best care for our service users, we strive to ensure our staff have access to specialist training pathways, career development opportunities and well-being support.

We are the lead provider to Hertfordshire County Council and have an excellent reputation for meeting the needs of the people we support and delivering high-quality person-centred care.

There are so many reasons to join our team, but these are our top five

Feeling of reward: There is no better feeling than knowing you have made a difference to someone’s day, week or even month.

Flexibility: We understand the importance of having a work life balance.

Variety: No day is ever the same and this truly is a special part of working in care.

Real qualifications: Unlike other care providers, we offer a full range of training and opportunities to gain qualifications, we also pay for your training course as well as the time you have spent training with us.

Our perks: There are plenty of reasons you will love working with us, from our competitive pay rates to our market leading mileage pay. We have a fantastic management team and operate an open-door policy in our branches.

When you join Abbots Care, you join a family like no other. We pride ourselves on the quality of the staff we employ, and when you join us, you will receive the absolute best training and ongoing support to help you in your role.

Abbots Care is one of the lead providers across Hertfordshire, by providing care for people within their own homes. For further details please apply and a member of our team will be in contact.