Cardiology Pathway Support (Support Medical Secretary)

12 months Fixed Term/Secondment. 2 x 21hr 15min posts available

A vacancy has arisen at the University Hospitals of Derby and Burton at our Royal Derby Hospital in Specialist Medicine Business unit 2 for a Support Medical Secretary.

We are looking for multiple people to join our clinical administration medical secretary team within Cardiology, to work a total of 42 hrs 45mins per week. You will be working alongside & supporting other medical and secretaries, within the business unit in respect of their NHS work delivering high quality patient care, so confidentiality and a willingness to learn is essential.

Previous support administration experience, knowledge of the 18 week referral to treatment policy and standards would be an advantageous. If you can type, have good communication and organisational skills, with the ability to prioritise your workload and would like to arrange a visit to the department to meet the team, please contact Julie Ogden, Medical Secretary Team Leader on 01332 786655

• Provide effective communication across all boundaries to ensure the delivery of a comprehensive administration service.
• To ensure all enquiries are effectively managed and successfully resolved within a prompt timescales.
• Awareness and understanding of sensitive information, ensuring strict confidentiality at all times.
• Ensure timely delivery of regular and ad hoc, data / information requested by the management team, producing reports as required.
• Use of IT applications to monitor, prepare and validate databases as appropriate.
• To actively participate in regular team and departmental meetings
• Answer telephone queries from patients
• Typing and despatch of clinical correspondence relating to NHS medical patients within the quality standards and time limits as specified.
• Effective liaison with the relevant wards and departments within the hospital and with patients and other health care providers associated with the Consultant, his/her team to ensure a prompt and effective communication system.
• An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines - Training given.
• To provide support and cover to other areas to the Business Unit/Division and to undertake other duties as requested.
  
  

Closing date of application: 11 November 2024

Interview date: 25 November 2024

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In Return We Will Offer

• Development opportunities, including both professional and leadership development
• On-going support through every step of the way from recruitment to when you join our team and beyond.
• A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
  
  

Key Facts About Our Trust

• We see on average 4810 OP appointments per day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
  
  

For further details / informal visits contact: Name: Julie Ogden Job title: Cardiology Medical Secretary Team Leader Email address: [email protected] Telephone number: 01332 786655

Amanda Devaney-Monks| Cardiology Medical Secretary| 01332 787446