Business Support Trainer

Are you passionate about education and committed to helping learners achieve their full potential? Are you skilled in Business Administration Training and want to make a positive impact on the lives of those you teach? If yes, join our team today!

Gen2 was established in 2000 and specialises in the Engineering, Nuclear, and Manufacturing sectors. In May 2017 Gen2 joined City & Guilds and became a City & Guilds business. Gen2 currently operates from several training centres across Cumbria. Through targeted development of commercial training Gen2 continues to grow its geographic and product portfolio.

About the role

The role of Business Support Trainer/Assessor is to carry out training and assessing for Business Support Services, including Business Administration and Customer Service plus any additional related programmes for apprenticeships and short courses.

What you will be doing;

• Deliver support sessions & assess learner’s work. Previous teaching experience is not essential as training will be provided. However, candidates must be prepared to work towards attaining a teaching qualification.
• Functional skills support and feedback is an aspect of the role, so numeracy & literacy at level 2 is required and competent IT Skills.
• Delivering training, carrying out assessments and assessing portfolio work up to and including a minimum of Level 3.
• Carry out research and product development for new qualifications in line with customer demand and continuous improvement of the provision, including material for the virtual learning environment and to support on-line delivery.
• Provide high quality academic guidance and advice to ensure all learners have a productive and effective learning experience.
• Demonstrate good practice in teaching, learning and assessment in line with Gen2’s principles and strategy.
• Contribute to the development, planning and implementation of a high quality curriculum.
• Assist in the development of learning materials, preparing schemes of learning and maintaining records to monitor learner progress, achievement and attendance.
• Ensure compliance with Data Protection Act and Freedom of Information Act and all other rules and regulations that govern the work completed for Gen2.
• Provide pastoral care and support to learners.
• Actively participate in team meetings and standardisation processes.
• Undertake any such duties which may be specified from time to time, in relation to the role, by management.
• Contribute to departmental working groups or committees as requested.
• Maintain own continuing professional development.
• Actively follow and promote Gen2 policies, including Safeguarding, Prevent Duty, Equality and Diversity.

About you

This is a fantastic opportunity that would suit a good communicator with proven ability to multi-task and achieve deadlines.

We require the candidate to have an NVQ level 3 in Business Administration or relevant qualification, as well as a minimum GCSE grade C or equivalent in Maths and English. We are also looking for someone who is a motivated with strong planning and organisational skills.

If you are a self-starter who is able to take direction and work on your own initiative you could be a great fit for our team!

The successful applicant will be required to undertake appropriate checks, including an enhanced DBS disclosure as well as providing proof of the right to work in the UK.

What we offer

We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones.

You’ll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, enhanced pension and many other benefits.

Employees health and wellbeing is very important to the Group, and we have a range of tools available to help employees with their mental health and wellbeing and lots more besides. We also provide access to a Group wide Employee Assistance Programme (EAP).

The successful applicant will be required to undertake appropriate checks, including an enhanced DBS disclosure as well as providing proof of the right to work in the UK.