Business Support Manager

We have an exciting opportunity for a Business Manager to provide professional, proactive and flexible support to the Chief operating Officer's areas of responsibility, aligned to the key Strategic Objectives and annual goals of QVH.

We are seeking someone who has a passion for the development of new processes, can support service transformation and implement significant service redesign as part of our Strategic objectives. The post holder will have clearly defined areas of responsibility with specific programmes of work and will support the operational teams with change management programmes, as well as providing operational support to the delivery of our new IT systems within the Trust, engaging in the development, testing and implementation of our IQPR and EPR systems.

The post holder will be responsible for the management, development and production of external reporting, liaising with internal General Managers, the Business Intelligence Unit and relevant Trust leads.

This role is a key member of the Operational Team, with considerable freedom to act autonomously, applying their excellent judgement, discretion and initiative, combined with excellent organisation, prioritisation and analytical skills.

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

For further details / informal visits contact: Name: Ashley Hunt Job title: Deputy Chief Operating Officer Email address: [email protected]