Business Strategy and Operations Intern

About Viator

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

We’re looking for a Business Strategy & Operations Intern with a strong business background—ideal for MBA students or recent grads—who’s ready to dig into high-impact projects alongside our Supply and Sales teams. You’ll work on the front lines of Viator’s B2B growth engine, helping develop scalable processes, extract commercial insights, and optimize team performance.

• Work closely with the Supply Acquisition and B2B Sales teams to support strategic initiatives and commercial operations.
• Analyze performance data and develop insights that inform partner strategy and revenue growth plans.
• Create and optimize dashboards and reporting tools (e.g., Excel, Tableau, Salesforce) to track KPIs and business outcomes.
• Support the development of business reviews and executive presentations, helping translate data into compelling stories.
• Identify operational inefficiencies and propose process improvements that enhance scalability and execution.
• Collaborate cross-functionally with Marketing, Product, and Finance to ensure alignment across strategic initiatives.
  
  

What We’re Looking For

• Currently pursuing or recently completed an MBA or equivalent graduate degree, or early-career experience in strategy, ops, or consulting
• Strong analytical and strategic thinking skills; experience with Excel/Google Sheets, Tableau, or SQL is a plus
• Ability to turn data into insights and clearly communicate recommendations
• Detail-oriented, organized, and able to manage multiple workstreams
• Proactive self-starter with strong communication skills and a collaborative mindset
  
  

Perks of Working at Viator

• Competitive compensation packages (routinely benchmarked against the latest industry data).
• “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
  
  

Our Values

• We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
• We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
• We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
• We serve our customers, always. We listen, question, respond, and strive for wow moments.
• We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
• Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
  
  

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to [email protected] and let us know the nature of your request. Please include the job requisition number in your message.

#Viator