Business Process Assistant

Napthens LLP


Date: 3 weeks ago
City: Preston
Contract type: Full time

Business Process Assistant / Legal Operations Team / Legal Operations Analyst / Legal Operations Assistant / Operations Assistant.

Preston head office with hybrid working (3/2) and occasional travel to other offices.

Full time 35 hour week or Part time working pattern considered.

Apply only if you have an enquiring mind.  


What You’ll Do

This is a similar role to a Business Analyst, where you will go out into the business, meet colleagues, learn their ways of working and start mapping out the process.

You will help identify areas for improvement and increase efficiency using data and industry knowledge. That is why we think experience of the legal sector would be very helpful.

You can also support our work around enhancing business reporting and management information across the firm. You have experience in translating information into different types of process maps. You are comfortable analysing data through a variety of statistical methods and models.



  What Makes You a Great Fit

You are probably someone who is very skilled with spreadsheets, systems, and all things process. Completing data mapping for processes across various departments is on the 'To do list'.

You ask a lot of questions, and we don't mind, in fact we want you to do that around the business.

Why Napthens?

At Napthens we’re more than just a firm of solicitors and lawyers. The business services functions are a vital part of how we operate, providing essential support to allow the legal professionals to carry out their work and support our clients.

From marketing to technology, risk and compliance to operations, and HR to finance, the business services teams make up around a third of our colleagues.

We provide ongoing career support to all our colleagues, often providing long-standing careers both in the firm and in the legal profession.

Our head office is Preston, and we have five (5) other offices in the northwest region including Blackburn, Lytham, Kendal, Southport, and Liverpool.

How to apply? 

We love seeing your CVs, but we’d also like to see your creativity in action. To help us get a deeper sense of your experience and thinking, we encourage you to share a process map you’re most proud of. It doesn’t have to be complex for the sake of it—but something that shows how you approach challenges, structure ideas, and bring clarity to complexity.

This extra step isn’t just about skills—it’s about pride, and how you think. It helps us understand your unique perspective and gives your application a real edge. So if you're excited about what you do and want to stand out, show us your best work please. Thank you. 

*NB* A note to agencies. Please do not send speculative CVs of any kind with regards to this role or any other role. We only work with instructed and established recruitment partners.

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