Business Process Analyst

About the team:

The Solution Delivery Team provides project and small change capabilities to support the business's operational goals. Our Business Process Management (BPM) Development Team, a key sub-division of this team, is dedicated to delivering solutions on a low/no-code BPM platform. Our team culture promotes collaboration and continuous improvement, enabling us to deliver high-quality solutions.

Our philosophy:

Before you read on, we'd like you to know that we're committed to diversity and hope that our employee base reflects the diverse nature of our society. To understand more, please follow: https://www.osb.co.uk/careers/overview/

Our recruitment process can include telephone calls, virtual meetings via Webex and face to face meetings in one of our offices. If you apply for one of our roles, we will be sure to ask you if you require any support with any of these stages.

What you will be doing:

In this role, you will have the opportunity to play a key part in optimising business processes through effective use of business process management tools. You will use your strong communication and organisational skills to act as the vital link between business stakeholders and technical experts, supporting the end-to-end delivery of projects.

Your responsibilities will include…

• Develop in-depth knowledge of BPM tools and features, supporting the vision for how the tool will streamline business processes.
• Act as the main liaison between business stakeholders and the development team, gathering feedback and translating requirements into clear, actionable solutions to meet business needs.
• Collaborate with cross-functional teams, including project management, testing, delivery, and training, to support the coordination and execution of projects.
• Interpret business requirements and deliver high-quality documentation and project support, ensuring adherence to governance frameworks and sign-off procedures.
• Write detailed user stories and acceptance criteria for BPM tool features, focusing on specific business processes and desired outcomes.
• Participate in sprint planning and review meetings, helping the development team understand backlog items, plan work effectively, and make data-driven adjustments based on feedback.
• Proactively identify and resolve issues, using data and insights to inform decisions about BPM tool features and functionality, escalating where necessary.

In return for your commitment:

Please use this link to see the fantastic benefits available at OSB:

https://www.osb.co.uk/careers/overview/benefits

Could you be the one?

We are looking for talented individuals who have the experience and knowledge set out below:

• Previous experience working with business process management tools
• History of working in an organisation that is highly regulated
• Practical experience with solution delivery lifecycle coordination from concept to launch
• Expertise in working with cross-functional teams, including developers, analysts and business stakeholders essential

What to do next

If this sounds like you, please apply now!

If shortlisted from your initial application we operate a personalised recruitment process.

Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!

OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.

As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector.

We don't stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.

INDLP